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View Full Version : Anybody heard of trouble at superbook.com (sportingbetusa.com)


Deric
04-16-2007, 04:36 PM
Hey guys I've used this book out of Luxemberg for about 4 or 5 years and never had a problem with payouts or customer service or anything. They used ot be sportingbetusa.com and switched to superboook.com maybe a year 1/2 - 2 years ago. I always got paid by check sent FedEx in a timely fashion. I requested a payout 2 weeks ago and kept waiting for my confirmation email and after the 10 business days I got this email this morning:.... Ok, I can't copy/paste here so I will attach it as a .txt file.

What do you think is going on here, it sucks since I already having other money frozen in netteller :WTF:

Deric
04-20-2007, 09:42 AM
I got the confirmation email yesterday 4/19 for the request I made on 4/1.

Thankfully they weren't BSing me like the Neteller bullshit like I had feared.

Stabler12
04-20-2007, 04:24 PM
Patience is required now more than ever w/ payouts. Many, many sportsbooks are having issues w/ this, but 99% are still paying. Glad you got your $$.

Redagger29
04-23-2007, 07:40 AM
I just received my final payout from Piny. They said it would take five weeks because of all the requests. It took two. Sure going to miss them.

Sbjr
05-02-2007, 11:14 PM
Still unacceptable way to treat customers