Whats the dumbest thing a customer service rep ever told you?

CHOPTALK · Nov 13, 2014

That pizza thread got me to thinking.

At best buy about 4 or 5 years ago when 3D was just hitting the shelves I was checking some 3D TVS out.

I told the sales guy this would be cool to watch the Super Bowl on this 3d TV.

He said yea well if you want to watch the super bowl this year you are going to have to have a 3D tv.

He told me the SuperBowl would only be televised in 3D that year and if you did not buy a 3D tv you would not be able to watch the Super Bowl.

At first I thought he was joking but he was dead serious. HAHA.

I just walked away and smiled.

Im pretty sure thats probably not the dumbest thing a customer service rep ever told me but thats what popped up into my head.

To this day I still dont own a 3D tv.
I was just about to get one when ESPN announced they were dropping ESPN3D.
I like the concept but until the content catches up with the technology it does not make much sense IMO.

DNoonan · Nov 13, 2014

i work from home and was talking to a tech guy about my computer not connecting to the internet even though my internet was working fine (since my phone is VOIP and we were talking on it)....he kept asking if I could go to logmein123.com or something.....dude....the reason we are talking is my computer wont connect to the internet....then he would ask if my internet was working otherwise....yes, as I mentioned my phone uses the internet....repeat process....

DNoonan · Nov 13, 2014

i also got suckered into buying an expensive tow package for a crappy little smart car and then when I went to go pick it up was informed that the smart car was heavier than he thought initially so to actually be legal I would also have to buy a break away tow switch for another couple G....so I am into this damn tow setup for like 50% of the value of the thing i want to tow but couldnt turn back after spending so much on the first part....

wait, I guess I was the dumb one not the cs rep who probably got a huge commission

MikeB · Nov 13, 2014

I was told to jump on an under once. The guy sounded serious. I should have known better.

Acebb · Nov 13, 2014

That Austin Davis will be starting for the St. Louis Rams 10 years from now.

I laughed and laughed...

C.P. · Nov 13, 2014

In college I was told to bet this ""LOCK""

YOU GET THE IDEA

Bourn · Nov 13, 2014

MikeB said:
I was told to jump on an under once. The guy sounded serious. I should have known better.

Ha. Nothing like a guy telling you to jump on the under 5 in a hockey game and its 4-2 after 1. That's a stone called LOCK of I ever saw one.

Bourn · Nov 13, 2014

I would be fading that guy faster than a one-legged man in a butt kicking competition.

Defying · Nov 13, 2014

Ordered Comcast for my new Apt. in College

They were 8 hours late, and wanted me to pay a $100 installation fee.
Called CS and they told me they would waive that fee.

That weekend I there was a UFC PPV I wanted to order. It wouldn't let me. I get ahold of CS again and they say I can't because I have an outstanding balance.

I explained the story and the CS Rep saw the note. Refunds are requested with in 48 hours.
But I still couldn't order the PPV.

I kept saying "So because YOU owe ME money, I can't BUY your service?".. "Well you have a outstanding balance of $100"... supervisor same thing.

Eventually I just said, Whatever, Ill pay the $100. They said it wouldn't process until the next day, so my account would still have a balance.

So yes, because comcast owed me money, I couldn't buy a PPV.

quantumleap · Nov 13, 2014

AT&T cellular service cut off my cell phone service without telling me so my next phone call automatically went to their customer service. The guy said they cut off my service because I had moved and they wanted a copy of my driver's license and utility bill faxed to them as proof I had moved. I told the CS Rep I just moved so I don't have a utility bill since I was staying with my Mom. He refused to reconnect my service without it. I asked to speak to a Supervisor. The CS Rep said "he will tell you the same thing". If he knew what a Supervisor would say why wasn't he a Supervisor instead of someone answering the phone?

I took my bank statement from my old place of residence, printed out my new residence address from my computer and taped that over my old residence address and faxed that in. Stupid idiots.

SECplayer · Nov 14, 2014

Defying said:
Ordered Comcast for my new Apt. in College

They were 8 hours late, and wanted me to pay a $100 installation fee.
Called CS and they told me they would waive that fee.

That weekend I there was a UFC PPV I wanted to order. It wouldn't let me. I get ahold of CS again and they say I can't because I have an outstanding balance.

I explained the story and the CS Rep saw the note. Refunds are requested with in 48 hours.
But I still couldn't order the PPV.

I kept saying "So because YOU owe ME money, I can't BUY your service?".. "Well you have a outstanding balance of $100"... supervisor same thing.

Eventually I just said, Whatever, Ill pay the $100. They said it wouldn't process until the next day, so my account would still have a balance.

So yes, because comcast owed me money, I couldn't buy a PPV.

Comcast is the only company I thought of when reading Chop's question. I could probably have a top 25 of stupid things Comcast has told me and about 90% of them dealt with Comcast continually trying to charge me a monthly modem rental fee even though I have always had my own.

At at one point they told me they wouldn't remove the continuous charges until I proved it wasn't a Comcast modem. How do you prove a negative? They admitted they had no record of ever sending me one but still thought I had their modem. Eventually, I had to take time out of my day to drive to the local office and take them my modem (could've been anyone's modem for all they knew) and they literally made a copy of the bottom of it for their file before processing it and determining it wasn't a Comcast modem.

In 24 months of using Comcast, I guarantee I had this exact conversation with Comcast approximately 15 of those months. Why not change? They're pretty much the only reliable service here so I'm stuck with them. I literally despise Comcast.

GoBlue34 · Nov 14, 2014

I've had many customer service people (sportsbooks) say "your check will be mailed today." 90% of the time it was bullshit.

I just got off the phone with Time Warner cable about an hour ago. My bill jumped by 60 bucks a month because my discounted rate was expired and there was nothing they could do. Right after I said I want to cancel, I got $70 off per month not to switch to another provider so went from nothing we can do to even less every month. Not the dumbest thing but Comcast was mentioned above...

rickardodry · Nov 14, 2014

Was at gnc and I asked the rep where the Russian bear protein was. He had no idea. So I found it myself and then said, hey dude, u ever dirty bulk? He said what's that?
I shoved him and walked out.
How can u not know where the Russian bear is and not know dirty bulk while working at a gnu???

SECplayer · Nov 14, 2014

rickardodry said:
Was at gnc and I asked the rep where the Russian bear protein was. He had no idea. So I found it myself and then said, hey dude, u ever dirty bulk? He said what's that?
I shoved him and walked out.
How can u not know where the Russian bear is and not know dirty bulk while working at a gnu???

This was old after the first day. Give it a rest.

CHOPTALK · Nov 14, 2014

rickardodry said:
Was at gnc and I asked the rep where the Russian bear protein was. He had no idea. So I found it myself and then said, hey dude, u ever dirty bulk? He said what's that?
I shoved him and walked out.
How can u not know where the Russian bear is and not know dirty bulk while working at a gnu???

The he dumb part was walking into gnc

CHOPTALK · Nov 14, 2014

SECplayer said:
This was old after the first day. Give it a rest.

Yes it's starting to get old

Defying · Nov 14, 2014

CHOPTALK said:
Yes it's starting to get old

starting to...

youre a patient man chop

rickardodry · Nov 14, 2014

What's lamer?
Me and dirty bulk
Or chop and his idiotic know it all mouth

CHOPTALK · Nov 14, 2014

rickardodry said:
What's lamer?
Me and dirty bulk
Or chop and his idiotic know it all mouth

I don't know man. You take a simple post I make about how I like to implement Olive Garden into my life and you turn it into a 100 post frenzy about dirty bulking.

I said the phrase "dirty bulk" exactly 1 time in my history of 30000 post and you turn it into something way out of proportion.

But anyway if you still think its funny go ahead and start your dirty bulk thread #27.
It might be funnier then the last 26.

stale · Nov 14, 2014

I called a sportsbook and told them they graded a wager wrong, in my favor. I thought they might give me a small fp for being honest. When I got nothing, I mentioned about being honest and the reply was "we don't have a policy about being honest"

I guess I was the dumber one.

Whats the dumbest thing a customer service rep ever told you?

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