Do not use betphoenix

Search

New member
Joined
Jan 10, 2008
Messages
93
Tokens
Hadn't used them in about 5 years so decided to give them a small deposit to try them out again. I went on live chat and asked numerous questions regarding varying policies (rollover requirements, paperwork required prior to cash out, etc.) they answered all my questions and I asked them if there is anything else I should know.


I end up making a deposit and nail a 5-team parlay. Therefore, I submit the necessary documents to request my payout. Once I do this, I am then told that I cannot cash out within 10 business days of a deposit. I have used probably 20 different books and never had this rule, additionally it was not mentioned when I was asking questions. Therefore, my money is now stuck. Keep in mind I have 30x my deposit amount in there so if they want to place a hold on my initial deposit that's one thing but holding the entire amount is ridiculous. Clearly they are hoping that I lose the money back to them as they must have solvency issues.


I WOULD SUGGEST DO NOT USE BETPHOENIX. If I am ever able to actually get my money out of there I will never be going back
 

Member
Joined
Jun 28, 2006
Messages
306
Tokens
I fell for their trap too. Since they are a sponsor here I tried them out and man was it awful. Never again will I use them.
 

New member
Joined
Mar 25, 2009
Messages
878
Tokens
Says right on the site 10 day hold for CC deposits, they have had this rule forever. I play at a few books that have hold periods for CC deposits. You can thank people that do chargebacks for this rule.
 

New member
Joined
Sep 21, 2004
Messages
921
Tokens
just wait 10 days.. what is the big deal. i used them and no problem once you meet their requirement.

so did you get your money?
 

Forum statistics

Threads
1,106,811
Messages
13,439,058
Members
99,339
Latest member
billcunninghamhomeloans
The RX is the sports betting industry's leading information portal for bonuses, picks, and sportsbook reviews. Find the best deals offered by a sportsbook in your state and browse our free picks section.FacebookTwitterInstagramContact Usforum@therx.com