Forum: Costa Rica and Offshore Bookie Chit Chat - Offshore Sportsbook Work Scene Info, Afterhour Events, and subjects of interest to our Costa Rican posters. No porn allowed.

Thread: Can I file an official complaint against Betonline.com?

  1. #1 Can I file an official complaint against Betonline.com? 
    RX Junior
    Join Date
    May 2017
    Location
    Orlando, FL.
    Posts
    1
    I've only played with these guys a few times. I used my credit card to deposit. I lost previously. A few weeks ago I made another deposit to play the Spurs against Houston for the series. I won that one so I requested a pay out of $500 to cover my deposit amount and then bet the rest on Kell Brooks vs Errol Spence. Before I first played with them they told me that payouts are free on Fridays. So I requested a payout on Friday for $500 and then I have the other bet pending. At first they sent me an email telling me that they can't process it because my address doesn't match with where the check is going. I sent them back an email telling them that's BS, it's the same exact address in my profile. Then they asked me to send in a copy of my utility bill. So I did that. Then they told me that they weren't going to process the payout (after I jumped through their hoops) but I can request it next Friday.

    I told them if they try that crap with me I am going to do a charge back with American Express and rip them on social media. Then I got an email back from another guy telling me that there is no point going back and forth because they have no record of me requesting a payout.
    These people are a flat out scam. I did the charge back but I want to file a complaint against them if they have some type of regulatory agency. Any suggestions on that?
    Reply With Quote  
     

  2. #2  
    RX Junior
    Join Date
    Dec 2016
    Location
    Kyiv
    Posts
    234
    A complaint on any bookmaker can be sent to IBAS or to the SBR website.
    Reply With Quote  
     

  3. #3  
    Rx. Poster KidKash's Avatar
    Join Date
    Jun 2006
    Location
    Canada
    Posts
    1,847
    Sorry to hear this about betonline. I have nothing but good to say about them. Back in January I cashed out 4k with no problems at all. I also had to provide updated address as I had moved, mailed a utility bill and fulfilled all the obligations listed (rollover, with holding period, etc...) and had my check (2 seperate 2k checks) within 3 business days. Great book in my opinion.

    1 downfall, but is the case with many books is the fees they charge on c/c deposits but there are plenty of other depositing methods out there
    Reply With Quote  
     

  4. #4  
    Super Moderator Betallsports's Avatar
    Join Date
    Jan 2007
    Location
    New York
    Posts
    80,875
    Betonline had reached out to me to get his information. But they got it from SBR because he was over there as well with this.
    Reply With Quote  
     

  5. #5  
    RX Junior
    Join Date
    Dec 2016
    Location
    Kyiv
    Posts
    234
    It is better to play in BetDSI or Bovada.
    Reply With Quote  
     

Posting Permissions
  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •