I also posted above screenshots of my emails with Matt Rossi of SBR detailing everything.Originally Posted by Betallsports
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I also posted above screenshots of my emails with Matt Rossi of SBR detailing everything.
ok, guess you don't know. SBR and The RX are under the same ownership now.
So those guys over there are the ones that handle any complaints
I'm sure they will get to the bottom of it.
I called four times yesterday asking to speak to a supervisor or a manager at BetDSI and they were somehow in a meeting all day from 10AM to 8PM at night. One of the times I called, the representative hung the phone up on me. Complete joke.
Matt Rossi of SBR did contact me back yesterday and let me know that they plan on having another round of discussions with BetDSI regarding my issue.
Last comment I will make on the issue. They need to tell him SPECIFICALLY why they won't give you your money. Except nothing else. No matter how much you have to bug them.cYou can go from there. But if they can offer nothing legitimate.....that means they are screwing you. And if they are screwing you....they are screwing everyone. Absolutely no reason this should have taken more than a couple of days. If this ends with you getting screwed they should post this information with a DO NOT send money to them in big letters. Most players aren't going to care if it doesn't onvolve their money being kept. Bur, if there is no legitimate reason....they should be shut down. The fact that they haven't even given a reason is already unacceptable GL
They have already answered this and they say "they are verifying my account". They said this to me 4.5 months ago and today it's the same excuse they are still using.
That is what I mean. Verifying an account means nothing. And doesn't take 4 months. They need to give it to you or state a legitimate reason. If you don't get that tell the guy helping you exactly that. Nothing else is acceptable. What do they want you to do show up in Costa Rica or wherrever they are to pick it up? Nonsense
I still havent gotten my $23,000I was supposed to have a Skype video interview yesterday with DSI to confirm my identity but they did not reach out to me on Skype yesterday.
I called again today and magically every manager/supervisor is in a meeting for the 30th straight time I've called.
Just called again and the managers/supervisors are no longer in a meeting....... "but are now all out to lunch and can't speak for another 2 hours. Call back later."
Called DSI once again and was told "The Manager Irene is in the building but she can not talk to you." I was not given any further explanation as to why can't talk to me.
I called BetDSI today and the representative notified me that "all managers are here but they are not willing to talk to you." Representative then told me he pleaded with them "Please talk to him for 2 minutes" and they said no.
I called BetDSI today and the representative notified me that "all managers are here but they are not willing to talk to you." Representative then told me he pleaded with them "Please talk to him for 2 minutes" and they said no.
This is shady as fuck. I'll NEVER play there again. There is obviously something fishy going on there. Wow, I hope you get your funds, Player.
I'm a bit surprised there aren't more comments here. Can we get AN OFFICIAL comment on this thread by people in charge here or the person helping playerpropking that BetDSI is screwing this guy over or not so we know for sure. If this guy is getting screwed out of 20,000 dollars it should be put up in big letters and spammed all over since they were not only advertised here but apparently many people have played with them. Enough time has gone by. LETS MAKE THIS OFFICIAL ONE WAY OR THE OTHER
Matt Rossi of SBRFORUM (same owners as TheRX) is the person handling my payout complaint.
I asked TheRX super moderator twice to comment on my issue and he hasn't done so. SBR does acknowledge BetDSI not paying me in this link below and their downgrading of DSI from A to B.
https://www.sportsbookreview.com/spo...raded-b-81701/
New updated picture of all my rejected payouts from BetDSI starting August 15th to my most recent payout rejection this week November 25th.
BetDSI was removed as a forum sponsor atop the RX page, and had their rating lowered at Sportsbook Review. We will share any updates we have with the player and are continuing to address this issue.
same owners SBR and the RX?
Thank you for the update and addressing my issue.
Brutal. They advertise all over the place too so it is a damn shame they can continue after bullshit like this.
they took over recently.
Still havent gotten paid.. Still haven't been able to get a manager on the phone to speak to me.
not good hearing stuff like this about DSI, I have used them regularly for a few years. Hope you get paid and soon
BetDSI has now been downgraded to a C rating on SBRForum.
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