OT: Mattress Firm

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Sep 21, 2004
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Just a warning. I don't want anyone to go through, what I had to.

If you are thinking of doing business there, google - Mattress Firm complaints / customer service / delivery / etc. before you shop.
As most of you know, if you drive anywhere in the USA, you will see several "Mattress Firm" in a very short radius.
(Steinhoff International owns the stores :Mattress Firm, Sleepy’s, and Sleep Train, and many more)
they are in big trouble - "
Why South Africa's Steinhoff Could Be Next Enron "

If you do decide to business there anyway, ask for the name of the person with Final say, with any problems.

You may be surprised to hear it's the delivery driver.

who doesn't care what the store Area-Manager or any Manager says.

these people who have Final say in any problem matters, will NOT: give you phone number / first and last name / or any there isn't any identifying markings on their truck (on who they are).

Evey reputable delivery service I use, always has name / tel number on the truck.
 
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Jan 17, 2007
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Never really liked them when they were Sleepy's

Seems like everyone sells marttresses now. and it's the biggest pain in the butt to shop for.

I found mine at Macy's
 

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