I'm flying out of the country in November with another couple and originally booked a Thursday to Thursday to Jamaica. All inclusive, etc paid for the week.
I get a call from Delta that my return flight on Thursday to Omaha they can get me from Jamaica to Atlanta now later in the day but can't get me home until Friday early afternoon now and I would have to spend the night in Atlanta. Or they can get me home a day earlier on Wed. Since I booked a week long package coming back Wed doesn't do much for me and with 4 kids having someone watch them another day isn't ideal.
I ask for compensation from Delta because if I come back a day early I probably eat a day (both couples do) at the resort. The lady on the phone offered me $50 per couple, not a refund but a voucher for a future flight. I said that doesn't seem like enough, a supervisor came back with $100 per couple to fly back a day earlier on Wed, I didn't love that either but finally got them to give $100 per person and they would not budge off of that and they expire a year from today. The 2nd supervisor I talked to said they don't usually do anything for a flight schedule change so he was surprised the previous supervisor was going to give me $100 and if he would have originally took the call he wouldn't have offered anything. I said you would be on the hook if I did the day later for a hotel and food in Atlanta if I stayed an extra day and he said no they wouldn't as they don't cover things like that on a schedule change.
I understand if it's a couple hour change but a full day coming back from out of the country and they don't offer anything? Seems like a bad policy and told them that. Not going to change my life either way but expected more, maybe I'm wrong.
I get a call from Delta that my return flight on Thursday to Omaha they can get me from Jamaica to Atlanta now later in the day but can't get me home until Friday early afternoon now and I would have to spend the night in Atlanta. Or they can get me home a day earlier on Wed. Since I booked a week long package coming back Wed doesn't do much for me and with 4 kids having someone watch them another day isn't ideal.
I ask for compensation from Delta because if I come back a day early I probably eat a day (both couples do) at the resort. The lady on the phone offered me $50 per couple, not a refund but a voucher for a future flight. I said that doesn't seem like enough, a supervisor came back with $100 per couple to fly back a day earlier on Wed, I didn't love that either but finally got them to give $100 per person and they would not budge off of that and they expire a year from today. The 2nd supervisor I talked to said they don't usually do anything for a flight schedule change so he was surprised the previous supervisor was going to give me $100 and if he would have originally took the call he wouldn't have offered anything. I said you would be on the hook if I did the day later for a hotel and food in Atlanta if I stayed an extra day and he said no they wouldn't as they don't cover things like that on a schedule change.
I understand if it's a couple hour change but a full day coming back from out of the country and they don't offer anything? Seems like a bad policy and told them that. Not going to change my life either way but expected more, maybe I'm wrong.
