Kohls stores now doing Amazon returns

fightgood · Sep 18, 2019

Kohls will pack and ship any items that need returned to Amazon. It says even if you dont have a receipt or box. Great business decision by them considering they are in most towns and Amazon doesn't usually include return labels

HarryCaray · Sep 18, 2019

I think they've been doing this for some time, I seem to remember doing a return this way around Christmas time a few years back.
Might not have been Kohl's, might have been another department store, but was something similar.
Super convenient.

fightgood · Sep 18, 2019

HarryCaray said:
I think they've been doing this for some time, I seem to remember doing a return this way around Christmas time a few years back.
Might not have been Kohl's, might have been another department store, but was something similar.
Super convenient.

You could be right. Their website says it started about a year ago in 3 cities but went nationwide at 1,100 stores in July 2019

MattyMatt · Sep 19, 2019

HarryCaray said:
I think they've been doing this for some time,
Super convenient.

You're correct.

TheFalls · Sep 19, 2019

ya...saw a girl post about this over a year ago. you can just bring the product to them. no box or package or nothing required.

tanner12oz · Sep 19, 2019

They are filling dead space with fitness centers and crap too. Not sure this is going to work but at least they are trying as opposed to jcp, Sears, Nordstrom, macys

fightgood · Sep 20, 2019

tanner12oz said:
They are filling dead space with fitness centers and crap too. Not sure this is going to work but at least they are trying as opposed to jcp, Sears, Nordstrom, macys

Nordstroms has a pretty good business model though. Great customer service. They arent trying to compete with online retailers. The stores that survive are ones with good customer service and personalized service or super low prices like Costco

HamGlaze · Sep 21, 2019

Long live brick and mortar!!

Doug · Sep 25, 2019

Stuff like this is what keeps Walmart viable, they make changes in order to be able to compete with online businesses.

Starting wage is $11/ hour Nationwide, which is pretty good in a state at the $7.25 Federal minimum, but minimum in high wage states

GoBlue34 · Sep 25, 2019

Maybe I could have taken it back to a Kohls too (will try it next time) but just did an Amazon return at a UPS store. I took the return in, quasi open no box and I didn't have to bring a box or packaging material, they scan a UPC code on my phone, I hand them the product and walk out.

That's pretty slick