Anyone use bigbet on windows xp computer?

theswami · May 31, 2003

in preparation for tuesday's game, i tried out bigbet using a win 98 machine and all seemed to run smoothly. i now have windows xp and the bigbet software crashes at least once during a session. i get a message that says something about an upgrader.exe and the software then tries to send an error report to microsoft.

anyone using bigbet on a windows xp machine and if so, do you have problems? my issues may be isolated but i wanted to gather a bit of info, so i'm not taken by surprise by technical issues during the game.

thanks.

btw, yes, i emailed bigbet support. that was hours ago and i have not received a response.

Tekari · May 31, 2003

yes it must be a local problem swami... I have windows xp and its running fine for me.

best of luck

theswami · May 31, 2003

thanks tekari

qs185 · Jun 2, 2003

Swami,

Did you upgrade the 98 machine to XP or did you load the software on a different machine?

If you upgraded, try uninstalling and reloading the software.

Also, try calling if you haven't gotten a response to the e-mail.

1-866-369-2688 toll-free in North America

See you at the tables,
Bart

PatrickMcIrish · Jun 3, 2003

Swami - you get this fixed?

I can see now the excuses have already started rolling in...

theswami · Jun 3, 2003

get what fixed? bigbet or the text that appears above....lol.....

bigbet software gave me problems again yesterday. i'm certain its not my pc but generally the software does work. you should be encouraged to know that the cards are running bad for me and ive dropped a few bucks at bigbet trying to practice for this game tonight. see ya at 8pm.

btw, get someone to delete my two posts above with the jibberish. its bad advertising about the techinical acumen of you folks at the rx.

PatrickMcIrish · Jun 3, 2003

Your wish is my command. Post has disappeared.

See you guys tonight. Hope everyone shows!!

BigBetPoker.com · Jun 3, 2003

Hi Swami..Could you tell us if you are still experiencing software crashes? are you encountering any other problems using your computer? If yes, we would like to get some further details regarding your computer specs.

For further asistance, please give us a call at toll-free 1-866-369-2688

theswami · Jun 3, 2003

patrick-

your wish is my command...nice touch.

bigbet-

im using a 6 day old p4, 2.6ghz, 512 mb ram pc running windows xp. i've had no problems other than your software.

i had to reinstall the software yesterday since i double clicked the icon and nothing happened. (i kept the installation file on my desktop since i thought by deleting it i caused the problem below). i have not played any hands since the reinstall. i just wanted to check my balance.

prior to the reinstall above, i would sit at a table and for some reason the software would crash. i did delete the install icon after the process was complete so that may have been the problem. i emailed support about the problem i had and i was told to reinstall and that's what i did. i then had the problem i identified in my first paragraph. you may also want to check with playersonly69 since it appears that he had software issues as well.

if you want me to call support, let me know and i'll do so this evening.