I placed a bet on the Lynx (WNBA) at 5dimes today on their overnight lines, and they had them incorrectly listed as the Milwaukee Lynx. Then as soon as the overnight lines got replaced with the daytime lines they sent me this email...
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Dear customer,
By mistake, the overnight wording on the Minnesota Lynx team was listed as
the Milwaukee Lynx. All wagers on or against the Lynx will have
action. If you would like to void any bet involving this team, please
contact 5Dimes customer support before the game begins. Thank you for
choosing 5Dimes.
Sincerely,
5Dimes Wagering Department
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They could have ignored it or waited until the complaints started rolling in to sort things out but they took the professional proactive step and sorted it out several hours before game time. Well done gentlemen, this is how it's done!
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Dear customer,
By mistake, the overnight wording on the Minnesota Lynx team was listed as
the Milwaukee Lynx. All wagers on or against the Lynx will have
action. If you would like to void any bet involving this team, please
contact 5Dimes customer support before the game begins. Thank you for
choosing 5Dimes.
Sincerely,
5Dimes Wagering Department
--------------------------
They could have ignored it or waited until the complaints started rolling in to sort things out but they took the professional proactive step and sorted it out several hours before game time. Well done gentlemen, this is how it's done!