Well I made a post about this last month or so about them cold calling me around 5-10 times a week. Well I asked they stop this practice and they did for around 2 weeks, with only 1 or 2 calls within a 14 day period. Then starting last week, they started up with calling again. Not at a 5-10 time call a week rate, but at a 3 call per week basis. So I took them up on one of their offers.
They claimed on the phone and in email format that they would pay all transfer fees. Well after I sent in 2 qualifying deposits, they will NOT pay for the transfer fees! No suprise here since they have done the same thing many other times. Usually it is fixed with a simple phone call, but this time, 3 SUPERVISORS said that they wont pick up the fees! Now that was yesterday and after talking to them, I TOLD THEM that I NEVER wanted another bullshit phone call offer of some bonus that they would not accept after the money was sent in. I even sent them 2 emails demanding the same thing, NO MORE PHONE CALLS!!!!!!!!
Well what do you think happened again today. 2 more phone calls offering other bonus offers!! SO I asked the clerk why she called when I have told them on 5 occassions to NEVER call again, well she said that their were no notation on my account about that.
Well I MADE sure that hse made some sort of notation this time. Get this, the telemarketer actually hung up on me!
It isnt the money that I am pissed about. They owe me less $50 in transfer fees, but it is the point that they keep cold calling me 5 times a week asking for deposits then they wont give you the advertised bonuses! So naturally I was pretty pissed when the lady calls yesterday and today AGAIN and asks for more deposits! I should say that they offered to send me 25% of the transfer fees that I wanted, but I told them no, I wanted ALL of the deal, or none!
What does it take to get vwager and playerssuperbook to stop calling you? I thought that I asked them to close my account 1 month ago, but I guess that they dont close accounts!
Does anyone else have this problem?
They claimed on the phone and in email format that they would pay all transfer fees. Well after I sent in 2 qualifying deposits, they will NOT pay for the transfer fees! No suprise here since they have done the same thing many other times. Usually it is fixed with a simple phone call, but this time, 3 SUPERVISORS said that they wont pick up the fees! Now that was yesterday and after talking to them, I TOLD THEM that I NEVER wanted another bullshit phone call offer of some bonus that they would not accept after the money was sent in. I even sent them 2 emails demanding the same thing, NO MORE PHONE CALLS!!!!!!!!
Well what do you think happened again today. 2 more phone calls offering other bonus offers!! SO I asked the clerk why she called when I have told them on 5 occassions to NEVER call again, well she said that their were no notation on my account about that.
Well I MADE sure that hse made some sort of notation this time. Get this, the telemarketer actually hung up on me!
It isnt the money that I am pissed about. They owe me less $50 in transfer fees, but it is the point that they keep cold calling me 5 times a week asking for deposits then they wont give you the advertised bonuses! So naturally I was pretty pissed when the lady calls yesterday and today AGAIN and asks for more deposits! I should say that they offered to send me 25% of the transfer fees that I wanted, but I told them no, I wanted ALL of the deal, or none!
What does it take to get vwager and playerssuperbook to stop calling you? I thought that I asked them to close my account 1 month ago, but I guess that they dont close accounts!
Does anyone else have this problem?
