I've been an occasional offshore player for the last three or four years. Somewhere around two or three years ago (as you'll see, the time frame is part of the problem with this story), there was a period when I was registered with Neteller and made some deposits through them, using both a checking account link and a credit card. The transactions all processed smoothly and without incident. At the end of that season I stopped using Neteller and hadn't seen or heard from them since--until a couple of months ago. Then I got a call from a collection agency telling me that I had a bad check to Neteller for which they were seeking collection. To make a long story short, ever since then I have been trying to get them to provide the details of the transaction (the amount was all they offered), including the date. They could only tell me it was "two or three years ago." They claim that it involves a dishonored check or debit to my bank account, but I know that never happened and have confirmed that with the bank. The only other possibility is that there was a transaction they never processed with the credit card issuer--although again I know there were no rejected transactions on the card. I have asked the collection agency repeatedly for the details and they have not produced them, saying they would have to ask Neteller. In the process they have essentially threatened me with criminal prosecution for a dishonored check---which absolutely never happened. I've actually pushed this issue with them, and have called back two or three times for information. I don't want anything like this on my credit report and I don't want a small claims suit. Still they've produced no info. If they follow true to form they'll just call me again in a few weeks demanding payment. On the one hand I feel like telling them to go jump in a lake unless and until they can provide the information I've requested, but I also don't want to face a small claims action in my hometown by someone disclosing the fact that I've been involved in Internet gambling. The whole thing sucks.
Has anyone else been contacted with a very old claim by Neteller for a supposedly dishonored transaction? If so, what the heck is going on? Any suggestions on how I can get the collections agency to get off their butts and provide the basic info I've requested? Thanks in advance.
Has anyone else been contacted with a very old claim by Neteller for a supposedly dishonored transaction? If so, what the heck is going on? Any suggestions on how I can get the collections agency to get off their butts and provide the basic info I've requested? Thanks in advance.
