I love this place, they would be an A+ if they speeded up their grading a little bit, but they have gotten a lot faster this past year. They just have so many betting options im sure it slows them down a little bit. I put them right below Olympic only because olympic grades lightning fast. I use western union for deposits and withdraws, Oly and most make you wait til 6pm to get a control number, 5dimes has it like an hour after i request it. Nicole is great..and I swear.. she might be American.