HELP WITH MY ACCOUNT AT ROYAL (GAMBLERS AVENUE)

Search

Wise Guy
Joined
Sep 21, 2004
Messages
811
Tokens
Okay, did what everyone told me to do.
Trying to get information on making a withdrawal on my account since my futures cashed.
Emailed and submitted Neteller withdrawal per their request. It was declined.
Called Customer Service and spoke to Steven. He said he does not understand why it did not go thru and that there were no notes in my account. He was not allowed the authority to put it through. No supervisor was in, but in the morning to email again and he will keep the pending email open for the supervisor. Did so and submitted to Natalie per Stevens request at approximately 7:30 A.M. this morning.
Just requested an explanation (rollover, mistake etc) and a response.
Still nothing. Now I have tried for over a day to get an answer. I have called (like everyone tells you to do). Customer service could not help. Emailed per their request and nothing.
Can someone get thru to them.
I am trying.
Can ya hear me Pete?

Any thoughts or connections to the powers that be. I can give my account # on a private PM if needed.

Thanks guys. Appreciate the help and assistance.

spooky
 

There's always next year, like in 75, 90-93, 99 &
Joined
Sep 20, 2004
Messages
15,270
Tokens
MG,
I spoke with Royal and they asked that you contact Richard Jones from Royal's Marketing Dept.

They promised to get this taken care of for you.

GL.
 

Another Day, Another Dollar
Joined
Mar 1, 2002
Messages
42,730
Tokens
Thanks Lander. I spoke with Kevin and sent Spooky a personal email.
 

New member
Joined
Sep 21, 2004
Messages
1,459
Tokens
mgspooky-

did you try/consider contacting a mod privately b4 bringing this to the forums openly?
 

Rx. Senior
Joined
May 20, 2001
Messages
15,046
Tokens
well swami, I want to take up for mgspooky a little bit here. It is hard to contact the mods at times. Hard to remember their email addresses. BOY do we ever need private messages on this site!!!

Other sites have them, but if we had them here, then we wouldnt see so many needless posts, well except for CHARLIE MAXWEELL's posts which are always needless
 

New member
Joined
Sep 21, 2004
Messages
1,459
Tokens
No reason to "take up for him" I just asked a question. Actually, the ONLY reason I asked was to find out if the mods were reachable and cooperative if you contact them via a backchannel before posting the issue.

I don't anticipate being stiffed or slow paid or having a real problem but I like to be prepared. (GA came real close..phew)

When I see these situations I try to think about what I would do and try to learn from the experiences of others.

I have no intention of ripping spooky or coming to Royal's defense that's why I asked if he "tried/considered" contacting a mod.
 

New member
Joined
Oct 20, 2002
Messages
5,019
Tokens
I agree that mods should be contacted first before somthing is brought public. Swami brings up good points in asking if this was done first to see if it works. Can the RX catch up to the other sites and get PM along with a chat room that works.
 

Forum statistics

Threads
1,106,767
Messages
13,438,821
Members
99,337
Latest member
hbs_solutions
The RX is the sports betting industry's leading information portal for bonuses, picks, and sportsbook reviews. Find the best deals offered by a sportsbook in your state and browse our free picks section.FacebookTwitterInstagramContact Usforum@therx.com