All though I am a 1st time poster I am well aware of how things work here. I have been an avid reader here for 3 years. I know the knowledgeable posters from the propaganda artists. I know the good books from the bad books. And most importantly I know when I am getting slow paid. I am currently getting the run around form Royal Sports. Below is the email I send today which speaks for its self.
Email:
Sent : December 7, 2003 2:41:55 PM
To : CSD@betroyal.com
CC :
Subject : Re: Cash Payout Delay - Email #2
Royal Sports,
I have been waiting almost a full 24hrs for a reply from my first email to you yesterday. I'm very disappointed with your service. Six days ago I requested a cashiers cheque on Tuesday Dec. 4th and was told to call back
Thursday Dec. 6th for a tracking #. I called Thursday and was then told Friday. I called Friday and was told Saturday. Called Saturday was told Sunday. I then wrote an email asking what the problem was. No reply. I called again this morning and was now told to call back Monday. It has almost been a week and still no tracking #?
You are not conducting honest business by not responding to emails or giving an explanation to my questions. It's been nothing but stalls. Your payouts are by no means prompt.
I will again ask the question: What is the problem? I made a small request and have had no response. Why has the money been taken from my account six days ago and still no tracking number?
Since I no longer have any desire to trust my money with your company because of the poor service you provide, please send me the rest of my balance for the amount of $xxxx. I still expect an answer to this email along with my tracking # without more excuses of "call us tomorrow" stall tactics.
If you cannot afford to return my funds, simple honesty would be more appreciated. I expect that this new withdrawal will be handled better, than the previous request.
Regards,
xxxxx
Email:
Sent : December 7, 2003 2:41:55 PM
To : CSD@betroyal.com
CC :
Subject : Re: Cash Payout Delay - Email #2
Royal Sports,
I have been waiting almost a full 24hrs for a reply from my first email to you yesterday. I'm very disappointed with your service. Six days ago I requested a cashiers cheque on Tuesday Dec. 4th and was told to call back
Thursday Dec. 6th for a tracking #. I called Thursday and was then told Friday. I called Friday and was told Saturday. Called Saturday was told Sunday. I then wrote an email asking what the problem was. No reply. I called again this morning and was now told to call back Monday. It has almost been a week and still no tracking #?
You are not conducting honest business by not responding to emails or giving an explanation to my questions. It's been nothing but stalls. Your payouts are by no means prompt.
I will again ask the question: What is the problem? I made a small request and have had no response. Why has the money been taken from my account six days ago and still no tracking number?
Since I no longer have any desire to trust my money with your company because of the poor service you provide, please send me the rest of my balance for the amount of $xxxx. I still expect an answer to this email along with my tracking # without more excuses of "call us tomorrow" stall tactics.
If you cannot afford to return my funds, simple honesty would be more appreciated. I expect that this new withdrawal will be handled better, than the previous request.
Regards,
xxxxx
