Hi all.
I want to describe some situation I got with www.sportsbook.com and I would like to hear some advices from knowlegeable people.
I played at Sportsbook quite a long time without any problems until I requested for withdraw part of my account (actually $3,000).
I live outside USA so I deposited money via Bank Wire and requested for withdrawal via Bank Wire, too. Then I made BIG mistake: while requesting I gave them wrong account number!
So I admit that I made some big mistake. When I discovered it I immediately sent them email with corect account number but it was too late - the transfer was processed already.
Damn. From here I knew that it will be a delay. We exchanged several emails and they told me that the proccess of making corrections can take up to 8 weeks. So here is the question number one: is it looks like truth? Eight weeks is extremely long period for doing the corrections in the payment, I think.
Today 18 weeks has gone. No money still received. Moreover, when I tried to chat with his online service all that I hear as a response is "Dear sir, we don't know where your money are but we will email you soon". And I hear this everyday. Everyday I'm asking them but they have nothing to answer.
So the question number two: is it possible that something is going wrong from his side?
Once more, I admit that the first mistake was mine. I also fully understand that this mistakes can lead to delay with the withdrawal. I just can't believe that such standard procedure as correction of the transfer details can take so many time. 18 weeks is just unbelievable!
Last time when I chatted with them they told me that they do not know where my money are but they "actively tracking the payment".
Any advice on how to deal with them will be greatly appreciated.
Regards,
Konstantin Bushin.
I want to describe some situation I got with www.sportsbook.com and I would like to hear some advices from knowlegeable people.
I played at Sportsbook quite a long time without any problems until I requested for withdraw part of my account (actually $3,000).
I live outside USA so I deposited money via Bank Wire and requested for withdrawal via Bank Wire, too. Then I made BIG mistake: while requesting I gave them wrong account number!
So I admit that I made some big mistake. When I discovered it I immediately sent them email with corect account number but it was too late - the transfer was processed already.
Damn. From here I knew that it will be a delay. We exchanged several emails and they told me that the proccess of making corrections can take up to 8 weeks. So here is the question number one: is it looks like truth? Eight weeks is extremely long period for doing the corrections in the payment, I think.
Today 18 weeks has gone. No money still received. Moreover, when I tried to chat with his online service all that I hear as a response is "Dear sir, we don't know where your money are but we will email you soon". And I hear this everyday. Everyday I'm asking them but they have nothing to answer.
So the question number two: is it possible that something is going wrong from his side?
Once more, I admit that the first mistake was mine. I also fully understand that this mistakes can lead to delay with the withdrawal. I just can't believe that such standard procedure as correction of the transfer details can take so many time. 18 weeks is just unbelievable!
Last time when I chatted with them they told me that they do not know where my money are but they "actively tracking the payment".
Any advice on how to deal with them will be greatly appreciated.
Regards,
Konstantin Bushin.
