Just got this email from Canbet on the DDoS attacks

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Apologies from Canbet Customer Services

Dear Valued Customer

I am writing to apologise for the problems you may have experienced accessing our website over the weekend. Unfortunately, at 11.40 (BST) on Saturday 25th of October we received notification that our site was the subject of a 'Denial of Service'. This attack severely affected our ability to conduct our normal Internet Business.

This is not the first time this has happened and many other Sports Book have been affected this weekend.

Canbet is currently involved in commercial and technical discussions and we are confident we will find a satisfactory solution. Our site is currently operational but we may well suffer further sporadic interruption to our internet service for which we apologise.

We are boosting our call centre capacity to accommodate your betting requirements and at times when our website is obstructed we invite you to call one of the following numbers. Wagers taken via the telephone will be on the same terms as the internet.

To place a Bet
+441329848010 or Freephone 1-800-399-8062 from the USA or 0800 783 8833 in the UK

For Client Administration:
+441329848000 or Freephone 1-800-399-8063 from the USA or 0800 783 3888 in the UK

We appreciate your patience, understanding and support.
 

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Canbet's page has a blurb about the attack as well. This shows SUPERB customer service in the face of adversity!

I just pulled my account from BoDog simply because they are not keeping me informed on the situation by way of web or email and their phones were so backed up I was getting a fast busy .... a simple email such as this goes a long way.
 

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Just spoke with customer service at Canbet: the DDoS attacks are also impacting their ability to communicate with NETeller, which means they currently are unable to process NT deposits or withdrawals. They are trying every hour to connect, but they think it might not be until tomorrow before they can again link to NT.
 

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