I was wondering if anyone can help me with a situation that I am having with Wagerstreet. On Sunday October 12th I logged into my account and made an echeck deposit for $300. The echeck did not clear automatically due to the fact that I had already had $300 worth of checks clear instantly within past 5 days. I currently have a second account with wagerstreet (which you are normally not allowed to have) that management authorized me to open (due to technical problems I was having with my original account)a few weeks ago. From my knowledge of the rules stated on their website I believed that I was allowed to keep my second account (since it was authorized by management). I logged into my second account and to make the above stated deposit of $300 with an entirely seperate checking account so management would not think I was trying to circumvent their deposit policy by using the same bank account. With the $300 I placed a 6 team parlay on the NFL, which I won having it pay back $5,500. Everything seemed fine I went to the Jets game that day. I came home and talked to Duey informing him that I had placed the wager through my second account. Duey stated that there wasn't a problem with that since it was an authorized second account. The checking account I had used for the deposit was an account through a credit union that I hadn't used in months, so I went on the internet and tried to log in to my internet banking site and it kept stating invalid account number. I panicked called wagerstreet and told them that I could be having bank issues. They immediatly turned around and said I was scamming them and I didn't have money in the account and I shouldnt be placing wagers from it. I tried to explain to them that if I had the money in the account at the time of the wager or not because I have overdraft protection and they would get their money no matter what. I also stated that to prevent overdraft fees on my side I would deposit the money Tuesday morning (Monday was a bank holiday). During that conversation I also told them I was concerned that my bank account was closed since I had not used it for awhile and asked them if anything could be done in the event that it was closed. Bob then stated that nothing could be done and that I was trying to scam him and he wasn't going to pay me. He told me to talk to him when he got back from vacation (which was yesterday) and not to worry about it then. In the mean time I went to the bank to find out what was wrong with my account and they said that it was perfectly fine that their account numbers are different then what appears on the checks and that was why I couldn't log in. Relieved that everything was ok I went ahead and deposited the $300 to prevent overdraft fees on my side. I thought everything was all set after that and I would just have to wait and talk to Bob when he got back. Several days ago the deposits from my other wagerstreet account hit my other checking account, but no check posted to this account. I called up my credit union and asked them why it hadn't posted yet and they told me that some companies post E-checks as automated debits and not as checks and if this company did that it would not clear (as the credit union does not process automated debits this way). I then proceeded to call my other bank to see how other books, wagerstreet included processed these transactions. They informed me that they were not being processed as checks, but as automated debits for wagerstreet but another book I was also using actually processed them as checks. I then called wagerstreet and they told me that they didn't know how their checks were processed. Today I called wagerstreet to speak to Bob and they told me that my check was returned due to an invalid account number. Upon speaking to Bob, he said that it was too bad, thats that, and goodluck. Now my bank is saying that there is nothing that can be done because the company is posting it as an automated debit and not as a check. No where on wagerstreet's website is it stated that the E-checks will not be processed like a normal check, it even goes as far as to tell you to take the account number from the bottom your check and also the check number to complate the check. I have had many other books post to this account in the past without a problem because they are putting it in as a real check. Do you think I should lose my winnings because wagerstreet is not processing their echeck as real checks? I believe that I have done nothing wrong and Bob is not even willing to call the bank and see that the account is legit and that the money is there. He keeps saying 1) I had more then one account which Duey gave me permission to have, if he didn't want me to have he would have said no when I asked him if I could open another accout in the first place. 2) At the time of the deposit there was no money in the account (I keep telling him I have overdraft protection on the account and it doesnt matter if there is money at the time the check is written or not.
Bob will not listen to anything that I have to say. I do admit that I made things bad for myself by calling Sunday night scared that my account might have been closed and that scared them, but when it boils down to it my account was still valid and I had just panicked for nothing. The problem here is the way they posted that check. They need to state that we do not process our echecks as check but as debits. I am not a banker and I don't know the difference between them and I shouldn't be expected to know the difference. If you are stating for people to enter the information directly from their check and the check number, to me it would mean that it was going to be processed as a check. I told Bob that if he wants proof of my valid account I will send him a check from the account to show its validity and I also offered to have the bank contact him to let him know that the account was valid and the check would have cleared if it had been processed as a check instead of an automated debit...
Can anyone help me with this problem? Should I lose my winnings because of this or should Bob work with me to prove the account is ok? What can I do from here? If anyone can help please email me at wagerhelp@yahoo.com.
[This message was edited by ak5387 on October 21, 2003 at 07:50 PM.]
[This message was edited by ak5387 on October 21, 2003 at 07:51 PM.]
[This message was edited by ak5387 on October 21, 2003 at 07:54 PM.]
Bob will not listen to anything that I have to say. I do admit that I made things bad for myself by calling Sunday night scared that my account might have been closed and that scared them, but when it boils down to it my account was still valid and I had just panicked for nothing. The problem here is the way they posted that check. They need to state that we do not process our echecks as check but as debits. I am not a banker and I don't know the difference between them and I shouldn't be expected to know the difference. If you are stating for people to enter the information directly from their check and the check number, to me it would mean that it was going to be processed as a check. I told Bob that if he wants proof of my valid account I will send him a check from the account to show its validity and I also offered to have the bank contact him to let him know that the account was valid and the check would have cleared if it had been processed as a check instead of an automated debit...
Can anyone help me with this problem? Should I lose my winnings because of this or should Bob work with me to prove the account is ok? What can I do from here? If anyone can help please email me at wagerhelp@yahoo.com.
[This message was edited by ak5387 on October 21, 2003 at 07:50 PM.]
[This message was edited by ak5387 on October 21, 2003 at 07:51 PM.]
[This message was edited by ak5387 on October 21, 2003 at 07:54 PM.]
