Somewhere along the line, this forum turned into a referendum on whether World Sports Exchange should pay out on a largish soccer bet. But the fact is that the bet was not in dispute. We booked the bet and even though it was placed under extremely dubious circumstances, we honor all bets that we book. Tempting as it seems, we never take “reverse shots” at players, and while we made every effort to void these bets, we were unable to issue official cancellation slips before the match began.
We were hoping to handle this matter the way we’ve handled every other (thankfully rare) player dispute we’ve had in the past: person to person. Usually we reach a friendly settlement. If both parties accept that there is such a thing as the “spirit of a wager,” then it’s remarkable how easy disputes are to settle. But once in a while, a player just won’t budge, and in those cases we simply pay the full amount in question and shut the door to any future action from that player.
This is exactly the position we were facing with revere12 and the beard account who placed these wagers, since he (or they) refused to speak to us. To confuse matters more, all the contact information they’d given us was false; their Neteller accounts had been closed for suspicious activity, and they had left a trail of willfully misleading identities and beards, so it became more an issue of who we could pay rather than whether we should pay.
We’ve finally just received a phone call from these upstanding gentlemen, and are hopeful that we can wash our hands of the matter. Overall, I find this situation ironic, since World Sports Exchange is one of the few completely transparent sports books in operation. I use my real name, Haden Ware, and I put that name on the line with every bet we take. If only more of our customers would do the same . . .
We were hoping to handle this matter the way we’ve handled every other (thankfully rare) player dispute we’ve had in the past: person to person. Usually we reach a friendly settlement. If both parties accept that there is such a thing as the “spirit of a wager,” then it’s remarkable how easy disputes are to settle. But once in a while, a player just won’t budge, and in those cases we simply pay the full amount in question and shut the door to any future action from that player.
This is exactly the position we were facing with revere12 and the beard account who placed these wagers, since he (or they) refused to speak to us. To confuse matters more, all the contact information they’d given us was false; their Neteller accounts had been closed for suspicious activity, and they had left a trail of willfully misleading identities and beards, so it became more an issue of who we could pay rather than whether we should pay.
We’ve finally just received a phone call from these upstanding gentlemen, and are hopeful that we can wash our hands of the matter. Overall, I find this situation ironic, since World Sports Exchange is one of the few completely transparent sports books in operation. I use my real name, Haden Ware, and I put that name on the line with every bet we take. If only more of our customers would do the same . . .
