Hollywood

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Oct 21, 2001
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First of all this is not a bash by any means. I have only read good things about this book and I loved there free football contest last year. But I got a brochure in the mail that said call now and get a free 25$ parlay, so I call and the lady said this promotion is over. I just said oh okay thank you, but I'm thinking to myself uh i just got the brochure in the mail about 2 hours ago and the promotion is over, what. This is the fourth time I have gotten mail(from different books) about a free parlay or free 10$ play or whatever and when I call about its either its over or I need to deposit money. I think this is bad marketing strategy for the books. I don't expect anything from a book I know the only reason they are in the biz is to make money but if you avertise something free in your mail outs you should honor it or just don't offer it, simple as that, well it seems that way to me. Like I said this is not a bash, I might even give them some action this football season
 
Joined
Sep 21, 2004
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Blaze:

Man, that was wrong for the "lady" to say the offer was expired. I think she must have confused the different promotions we are running at this time. I apologize for the misunderstanding.

We will honor the offer, of course. Please gimme a call at your earliest convenience and I will personally fund your account. Our toll free number is 1-877-BET-2-DAY, my extension is 707. Or if you prefer, you can shoot me an e-mail at will@hollywoodsportsbook.com

Please accept our apologies; I'll make sure to double check our CS representatives are up to speed with our marketing promos, so this won't happen again.

BTW, and as a favor, did the picture in the postcard look like this?

armload.jpg


Thanks in advance for your comprehension on this matter, my man.

Will
Hollywood International
1-877-BET-2-DAY
 

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