Kudos to Carib! They refund $250 mistake on blackjack hand.......Yesterday I was playing blackjack at Carib, and have actually been very successful there when I do play, which isnt nearly as much as it used to be. Anyhow, I layed $100 on a hand of blackjack, I had 20 showing, the dealer had an Ace, so I insured, which made it another $50. The dealer didnt have blackjack, so I was likely going to win the hand, I clicked what I thought was stand, but it doubled down
, and I busted, losing $250 off of either a computer error, or my own, which would of been a first. Anyhow, after sending them a message explaining, and calling the liked the requested, they said they would look into it, and returned to my account today to read the following message........
Hi Steve, Thanks for your patience,in regards to your BJ situation at CSC we have refunded your wager amount of $250.00 as we both know that no Sensible BJ player would Double Down on a 20. This is clearly an ..... error and regardless of whether it was your error or our System error we do give our Customers the edge in any error situation.
Very classy for them to understand no player that knows what he's doing playing blackjack, would even hit on a 20, much less double down!
Hi Steve, Thanks for your patience,in regards to your BJ situation at CSC we have refunded your wager amount of $250.00 as we both know that no Sensible BJ player would Double Down on a 20. This is clearly an ..... error and regardless of whether it was your error or our System error we do give our Customers the edge in any error situation.
Very classy for them to understand no player that knows what he's doing playing blackjack, would even hit on a 20, much less double down!
