This was posted on another site but we want to keep everyone updated as much as we can. Also sounds as there are some nice upgrades going on, nice job Royal!!
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.... Royal Sports appreciates everyone's opinion and ideas, specially when the latter are a contribute to improve the level of service our book provides.
Royal Sports is mainly proud of its payout performance throughout the years, as we believe prompt payout is the major keys to success in the industry.
Royal Sports has recently improved its lines offer. As of today we will also offer overnight totals. More will soon be added in this area.
Royal Sports is also focusing in improving its customer service, which, as many posters have mentioned in other threads, is also one of the most important areas that a respected book should concentrate on and keep on improving.
The major change Royal Sports has done in the past months has been the implementation of our new wagering system and the new website interface. This used to be one of our weakest areas.
Royal Sports has no interested in chasing gossips. We are here to provide the best level of service possible to our customers, to improve our offer, to increase customer satisfaction. This is what we are and what we will be concentrating on in the months to come. And this is why Royal Sports welcomes all kind of genuine suggestions, and honest criticism, coming from our customers and forums posters...
-------------------
.... Royal Sports appreciates everyone's opinion and ideas, specially when the latter are a contribute to improve the level of service our book provides.
Royal Sports is mainly proud of its payout performance throughout the years, as we believe prompt payout is the major keys to success in the industry.
Royal Sports has recently improved its lines offer. As of today we will also offer overnight totals. More will soon be added in this area.
Royal Sports is also focusing in improving its customer service, which, as many posters have mentioned in other threads, is also one of the most important areas that a respected book should concentrate on and keep on improving.
The major change Royal Sports has done in the past months has been the implementation of our new wagering system and the new website interface. This used to be one of our weakest areas.
Royal Sports has no interested in chasing gossips. We are here to provide the best level of service possible to our customers, to improve our offer, to increase customer satisfaction. This is what we are and what we will be concentrating on in the months to come. And this is why Royal Sports welcomes all kind of genuine suggestions, and honest criticism, coming from our customers and forums posters...
