5 DIMES......beginning to falter over recent months

Search

New member
Joined
Sep 21, 2004
Messages
37
Tokens
Please share your own feedback.. I am sure we will get some propaganda from the casino themselves after this thread

The internet site HAS ISSUES of no access every day right at increased access time. Also just today they had technical errors that screwed many accounts balances. Also sometimes it almost seems they are tracking certain players and locking them OUT at convenient times. It is almost like they are afraid of the internet gambler. As if being slow, and their people being slow is ACCEPTABLE because it controls how much they actually book.

The ongoing excuse about the internet has been " they are working on it. "

18 months of working on it???? I am not buying this.

I think it is FRONT for either a small spoke in a big wheel scenario at this firm, or inadequate LEADERSHIP.

icon_confused.gif
 

New member
Joined
Sep 20, 2004
Messages
1,835
Tokens
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Hache man:
I actually have to agree with some of what you've said here.Could say more but I'll stop there.<HR></BLOCKQUOTE>
I know how you feel hache. I got cut off there for winning too much, but after hearing all of the great things here, i also shut my mouth.
 

New member
Joined
Sep 21, 2004
Messages
37
Tokens
Explain Getting cut off for winning too much??

I mean they have good parlay opetions, and this what most play there. If they cut you off for winning. That is sign of CLOSURE
 

New member
Joined
Sep 20, 2004
Messages
1,835
Tokens
that was a long time ago. That is why i kind of blew it off. I am talking like 4 years ago.
 

New member
Joined
Sep 21, 2004
Messages
37
Tokens
I have talked to a colleuge and he informs me that the Gm/Owner is over his head. A hard worker, but not real polished. Confrontational was the word also used to describe the gentleman
 

New member
Joined
Sep 21, 2004
Messages
91
Tokens
WEEKENDALKI, I HEAR TALK OF PLAYERS GETTING CUT OFF FOR WINNING TOO MUCH BUT NEVER ANYTALK OF DOLLAR AMOUNT, BEING JUST A $100 PLAYER MYSELF IM CURIOUS (AND ENVIOUS) OF THE AMOUNT, CAN YOU TELL ME WHAT TYPE OF WIN OR AMOUNT OF MONEY IT TAKES TO GET CUT OFF? THANKS
 

New member
Joined
Sep 20, 2004
Messages
1,835
Tokens
I am a large player, but feel no need to brag about amounts that I bet. IMO, a $100.00 a game bettor can easily be as sophisticated or more than a limit player. They took 5k per game from me, and I got a little hot for a while and they cut me off. I really have no issues with them as they paid me in full. I was just surprised to get cut off as I wasn't betting steam.
 

New member
Joined
Sep 21, 2004
Messages
37
Tokens
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by PATEK PHILLIPE:
I have talked to a colleuge and he informs me that the Gm/Owner is over his head. A hard worker, but not real polished. Confrontational was the word also used to describe the gentleman<HR></BLOCKQUOTE>

I am hearing TONY is this man
 

The Great Govenor of California
Joined
Feb 21, 2001
Messages
15,972
Tokens
Lines are sharp their imo, nothing wrong with low limits and cutting off winners, nor is their promblems with being confrontational. Maybe the guy doesnt want to be bigger, that might require borrowing and being a kiss ass, and Tony would rather be his own man.
 

hacheman@therx.com
Staff member
Joined
Jan 2, 2002
Messages
139,160
Tokens
I really don't know if I should get much into it too much Patek. I just know he doesn't really concern himself with customer ordeals. Not only have I heard this directly from an employee there, I have also overheard a conversation a buddy had with him over the phone approx. 2-3 years ago. Let's just say he wasn't very "friendly".....If any mods feel this guys name shouldn't be discussed here feel free to edit/delete.

[This message was edited by Hache man on June 27, 2004 at 05:59 PM.]
 

The Great Govenor of California
Joined
Feb 21, 2001
Messages
15,972
Tokens
So what if the guy isnt a people person, he pays. And Nicole is best customer service in buisness.
 

New member
Joined
Sep 21, 2004
Messages
37
Tokens
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Railbird:
Lines are sharp their imo, nothing wrong with low limits and cutting off winners, nor is their promblems with being confrontational. Maybe the guy doesnt want to be bigger, that might require borrowing and being a kiss ass, and Tony would rather be his own man.<HR></BLOCKQUOTE>

To railbirds post above.

It sounds then that Costa Rica gaming must be in a Mafia run environment for one to limit his opportunity, and or trak players to and worry about them because the firm does not possess the financial backing. So you have added some insight to this nervous culture they exist in.

And let me say, Please read the title of my thread. I am a 5 year player at 5 dimes, and as my thread topic states, I begining to see a decline in service.

ALSO THE REAL INFORMATION IN MY THREAD IS THERE CONSTANT EXCUSE ABOUT THEIR WEB ACCESS BREAK DOWNS "DAILY"

This is a FRONT in my mind. Please understand I have taken much $$$$ from 5 dimes on odds payout in parlays. I am pleased, but I am seeing their attitude is getting worn down, and their desire to want customers seems to have declined. They almost seem like they are walking on glass. And maybe railbird has painted a picture of a nervous and weak infrastructure at the firm. I mean their people are misleaing their customers daily with propaganda about their web access.

I some how invision a call going out to the floor"

""Ok everyone we are slowing down the net, we have reached our maximum intake""
 

The Great Govenor of California
Joined
Feb 21, 2001
Messages
15,972
Tokens
Customer service is much worse at Pinnacle and Olympic too, so what. And so what if 5dimes doesnt have an inhouse computer dork. Tony has always been a gambler first, like all good bookmakers are.
 

New member
Joined
Sep 21, 2004
Messages
37
Tokens
I am GAMBLER, but I am profesional and mature. I question he possess this.

Word has it he is not Real educated. Anways, we shall see how the this FIRM advances in the coming year.

Again, I am all about their options, and they have benefited me.

Railbird, why don't YOU address the INTERNET problems they have DAILY for a FULL YEAR. Let us take this man out of it, and FOCUS on the REAL issue, and the fact the TRUTH is not being provided to his employees and their customers.

Are they not making enough money to salary in a computer guru for a mere 60k a year. Please, your firms strength is weighed by what you put into it.

Also you mentioned earlier that this firm protects itelf with limits, and that is fine, but guess what?? the more the INTERNET is not functioning daily.....the MORE customers will want to take SHOTS at them. So it is a bad cycle that could be eliminated by TAKING care of your business
 

Forum statistics

Threads
1,106,898
Messages
13,439,265
Members
99,339
Latest member
billcunninghamhomeloans
The RX is the sports betting industry's leading information portal for bonuses, picks, and sportsbook reviews. Find the best deals offered by a sportsbook in your state and browse our free picks section.FacebookTwitterInstagramContact Usforum@therx.com