Last year, I deposited $500 into WWTS. They gave me a $100 bonus, with 5x rollover. I wasn't able to win many bets there, and lost all $600 after about $1500 in bets. I put $100 just a few weeks ago, and just found out tonight, that that $100 is not my money until I bet the remainder of my rollover. I know that it's probably fair, but to me, it seems like the people the shops will lose are the total squares. Because I wouldn't have made another deposit there, if I had known this. How do other shops handle this? It seems like they are just screwing themselves, because this system seems like it will drive out losers, and keep winners in the system.
many times this is misunderstood. call back and talk to someone other than CSR. i had this problem with them before. it is a misunderstanding. once the bonus and deposit is lost, and you redeposit, the NEW money is the only thing that needs to be wagered.
the only problem i ran into was ABC, and they change with wind direction. i really dont like this book.
just call, and i am positive it will be sorted out
BB
the only problem i ran into was ABC, and they change with wind direction. i really dont like this book.
just call, and i am positive it will be sorted out
BB
thank you wwts...this is good to know. i know its not that big of deal talking about 100 bucks. I didn't even post because of the hundred bucks...it was just because of the principle of losing squares. One thing you should know however is that your customer service does NOT know this policy as i know people who will not reload with you because they think the have rollover requirements left after losing everything. They think this because customer service has told them this...and told me the same thing. thanks again
I find this quite hilarious. That is because I had EXACTLY the same problem just few days ago. I had made my initial deposit half a year ago. Lost the deposit and the bonus. Then like a month ago I made a small deposit and a few bets. Tried make a withdrawal this week and accounting dep. emailed me that I still have like $4000 WR left. THEN, I replied that I think it is not a usual procedure and that usually the wagering requirements are cleared if the deposit and the bonus is lost. But it didn't help. Now you say its misunderstandin?WWTS Wagering said:
The same thing happened to me. I like WWTS, but I did not reload, because I have quite a bit that they told me I had to rollover, even if I didn't take a bonus this time. I even asked them if they would make an exception, since I wasn't going to reload if that was the case. They came back and said that there are no exceptions, and if I want to play there, I will have to rollover all unearned bonus money that was lost. What is the truth, WWTS? I want to play there if what you say is correct. But the customer service reps are giving us a totally different answer.
stuart @ wwts wagering:
care to respond about your customer service not knowing this policy? I think this is an important issue for some, and it is obviously keeping people from returning to you book. If this is really your policy, customer service cannot go on believing this..... it's time for a CSR meeting. As i said before its not about the measly hundred bucks, its about the issue. You should be on top of this. Im just looking out for my fellow sports betters who deserve to be better informed here.
care to respond about your customer service not knowing this policy? I think this is an important issue for some, and it is obviously keeping people from returning to you book. If this is really your policy, customer service cannot go on believing this..... it's time for a CSR meeting. As i said before its not about the measly hundred bucks, its about the issue. You should be on top of this. Im just looking out for my fellow sports betters who deserve to be better informed here.
That's exactly right PartyBoy. They are saying it is a "misunderstanding" for those that are privvy to the scam, everyone else is left to rolloever monies that they've already lost. That entire concept is completely ludicrous, you post up 1K, lose the entire 1K, then want to re-fund another 1K, you have to make up the rollover on the first 1k? Unbelievable.
where is stuart from wwts now. i checked his passed posts and it seems he only posts promos from his book. which is understandable they advertise here, he has that right. but common you also have the duty to respond to threads with reasonable issues about his book. i mean this is not a major issue, wwts is still a great book. but seems to me they would want to clear this up for posters and not posters that use there book.
Here's an update......I just got on the CS chat at WWTS and talked with, Steadroy, I think her name was. She said that since my account was zero, I would have nothing to roll over if I reloaded with them. I pressed, because I was told the exact opposite before, and was told that there were no exceptions. And my brother was told the opposite too, just a few days ago. This time, the rep said that this was not the case, and that we were given incorrect information before. I think I'd like to get an email confirmation before I reload with them, because I have nothing in writing. But it appears that there has been a policy change, a very smart policy change, on their part. Even though the rep just told me that there was never a policy change.
blank said:
They didn't pay me after all.
I had a zero balance. Refunded $600, No bonus. Placed a few bets worth around $1,200. Now I'm trying to withdraw $900, but can't do it because they say I still have $4048 to rollover.
I've explained the situation to them many times, but it just doesn't help.
KJ, did you get paid?
If you guys would like some help, shoot me an email and I will try and assist you.
TheGeneral@TheRx.com
TheGeneral@TheRx.com
Blank- This is a major issue, and it seems they are being inconsistent. My guess is that Stuart just realized it was a stupid policy, and they were losing squares, so he decided to change it. It probably hasn't made its way down to all the CSR's though. Post a thread with WWTS in the title, and you'll get a response.
