Which offshore book has the BEST CS?

sherman · Nov 22, 2004

Which book in your opinion has the BEST Customer Service?

Noreaga+ · Nov 22, 2004

Olympic/ BetJM

Illini · Nov 22, 2004

In my experience, Skybook has been the best. By a wide margin.

HacheMan · Nov 22, 2004

Couple with great customer service
Wagerweb(Needs To expand Hours Though)
Carib(Most courteous in the business hands down)

Couple of the worst.......
Abc Islands
5 dimes

sherman · Nov 22, 2004

Illini said:
In my experience, Skybook has been the best. By a wide margin.

any particular reason(s) Illini?

TheGeneral+ · Nov 22, 2004

Another good question is what book has the most customers that act like azzes often? :drink:

I would bet it's the book with the most customers?

Dante · Nov 22, 2004

SKybook with Mike and David..hands down the best I have experienced

victorygallop · Nov 22, 2004

You can always get someone on the phone at Bodog.

bucsfan67 · Nov 22, 2004

I emailed Royal today to let them know about the "misgrading" on the texas first half, that most books had...

They fixed it within 5 minutes and emailed me back...

not bad..... :dancefool

jjgold · Nov 22, 2004

bet365

Illini · Nov 22, 2004

sherman said:
any particular reason(s) Illini?

They are very courteous, and don't act like you are intruding when you call. And they've been able to answer my questions. Mike, the CS manager, has been very helpful several times, and I think he must do a good job of training his employees. And their wagering reps don't give a sigh every time you ask for a line. Overall, it's just been a good experience there.

DriversEdSubstituteTeacher · Nov 22, 2004

Worldsportscenter.

PimpinAintEasyBros · Nov 22, 2004

Hollywood with no one even close, IMO.

Fishhead · Nov 23, 2004

I would put Bodog, Dimeplayer, and Skybook at or near the top.

BoratSagdiyev · Nov 23, 2004

Olympic. Wally is very gentle man.

RobFunk · Nov 23, 2004

i used to say olympic. but i have grown really fond of skybook. i called today and the girl giggled at my password so we had a small conversation about it and she was very friendly then i called back later and that guy was friendly as well even sunday they were bogged much of the day from their site being down the CS still managed to be friendly, curteous and effecient.

zippo problems :suomi:

and then theres mike, you couldnt talk to a nicer more congenial guy than him. really cool people over there. i have no idea how they stay so upbeat all the time, and they always seem to do a good job.

i more than recommend posting up so you too can feel the love :manwh: if you havent already or at least browsing over their site. although i have been saying good things about SB for some time now so this is nothing new.

BAUS · Nov 23, 2004

I have to give some credit to Las Palmas. They always reply to emails within 10 min or less.

Bad CS:

V-Wager (don't reply to emails, incompetant on the phone)
Will Hill (don't reply to emails)

BAUS

sherman · Nov 23, 2004

thanx for the input guys.

based on what i'm hearing in this thread and others and some other factors, my next new book will be SKYBOOK for sure.

WorldRunner · Nov 23, 2004

those of you listing Skybook... If their CS was so excellent as you claim they wouldn't have put their customers through what they did the other day (sunday).

No excuse for it...and books with good CS would never do it. So I'm not buying it.

THE SHRINK · Nov 23, 2004

I will throw a sleeper in the mix and say that "MANSION" has great customer service...

When I called them on a DIRECT line asking them questions before signing up, a woman insisted on them paying for the call so she proceeded to diall me back after we had been on for about 15 seconds...

She was polite and thorough with every answer she gave to me...

In my short dealing with this sports book, I am very impressed..

In fact, I just requested my first pay out and will report back how that went...

Also, <b> HOLLYWOOD</b> has always been GREAT to me...

THE SHRINK