Pinnacle charges 2.29% on Neteller deposits

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TheNuts

New member
Joined
Dec 29, 2004
Messages
192
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What is this guy going on about on www.theoffshorewire.com

I have never been charged any deposit fees, is this really a change, have any of you guys experienced this?



<TABLE id=MainContainer cellSpacing=0 cellPadding=0 width=762 border=0><TBODY><TR><TD vAlign=top align=left width=125>


</TD><TD vAlign=top align=left width=626><TABLE id=InnerContainer cellSpacing=0 cellPadding=0 width=626 border=0><TBODY><TR><TD vAlign=top align=left width=468>THE NEWS WIRES




<TABLE cellSpacing=0 cellPadding=0 border=0><TBODY><TR><TD align=left VALGIN="TOP">1/15/2005</TD></TR><TR><TH align=left VALGIN="TOP">Pinnacle charges 2.29% on Neteller deposits</TH></TR><TR><TD align=left VALGIN="TOP"><META content="MSHTML 6.00.2800.1479" name=GENERATOR><STYLE></STYLE>The new ( negative ) issue that we have incidentally discovered during our set of tests of their Casino is the fact that Pinnacle charges a deposit fee to Neteller deposits, despite stating otherwise on its neteller interface and within its deposit notification email content.


This is the text on Pinnacle's Neteller interface :




NETeller Processing -- Maximum: 25000 USD

-- Minimum: 10 USD
All NETeller deposits are processed without charge.
NETeller deposits will be processed in real time.

​





And this is the text contained in their deposit notification email :


From: Customer Service
To: ***************
Sent: Saturday, January 15, 2005 11:46 AM
Subject: Pinnacle Sports Neteller Deposit Notification


Dear Pinnacle Sports Client,

Your Neteller deposit has been accepted and the funds added to your account.

Please log off and log on again to see the update in your account balance.

Please be advised that all incoming Neteller deposits are free of charge at Pinnacle Sports.

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>


​


​

However this is what we found in our account history log :


<TABLE class=MsoNormalTable style="MARGIN: auto auto auto -9.85pt; mso-cellspacing: 1.5pt" cellPadding=0 border=0><TBODY><TR style="mso-yfti-irow: 0; mso-yfti-firstrow: yes"><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; WIDTH: 0.8in; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap width=77>
33327299 <o:p></o:p>



​
</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap>14-Jan-05 <o:p></o:p>



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3">Customer Deposit - NETeller #75230 <o:p></o:p>



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap>
100.00 <o:p></o:p>


​



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap>
111.19<o:p></o:p>


​



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3">
<o:p></o:p>


​



</TD></TR><TR style="HEIGHT: 0.75pt; mso-yfti-irow: 1" width="100"><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: black; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; WIDTH: 347.15pt; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3; HEIGHT: 0.75pt" width=463 colSpan=6><o:p></o:p>



</TD></TR><TR style="mso-yfti-irow: 2"><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; WIDTH: 0.8in; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap width=77>
33327301 <o:p></o:p>


​



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap>14-Jan-05 <o:p></o:p>



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3">Deposit Fee 33327299 <o:p></o:p>



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap>
2.29 <o:p></o:p>


​



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap>
108.90<o:p></o:p>


​



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3">
<o:p></o:p>


​



</TD></TR><TR style="mso-yfti-irow: 3"><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; WIDTH: 0.8in; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap width=77>
33332638 <o:p></o:p>


​



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap>14-Jan-05 <o:p></o:p>



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3">Customer Deposit - NETeller #75283 <o:p></o:p>



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap>
200.00 <o:p></o:p>


​



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap>
210.40<o:p></o:p>


​



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3">
<o:p></o:p>


​



</TD></TR><TR style="HEIGHT: 0.75pt; mso-yfti-irow: 4" width="100"><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: black; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; WIDTH: 347.15pt; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3; HEIGHT: 0.75pt" width=463 colSpan=6><o:p></o:p>



</TD></TR><TR style="mso-yfti-irow: 5; mso-yfti-lastrow: yes"><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; WIDTH: 0.8in; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap width=77>
33332639 <o:p></o:p>


​



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap>14-Jan-05 <o:p></o:p>



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3">Deposit Fee 33332638 <o:p></o:p>



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap>
4.59 <o:p></o:p>


​



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3" noWrap>
205.81<o:p></o:p>


​



</TD><TD style="BORDER-RIGHT: #e0dfe3; PADDING-RIGHT: 0.75pt; BORDER-TOP: #e0dfe3; PADDING-LEFT: 0.75pt; BACKGROUND: aliceblue; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: #e0dfe3; PADDING-TOP: 0.75pt; BORDER-BOTTOM: #e0dfe3">
<o:p></o:p>


​



</TD></TR></TBODY></TABLE>



Given Pinnacle's reliability and payout promptness we believe no one would really argue with a 2.29% charge on their Neteller deposits, yet we also believe this should be clearly stated both on the Neteller deposit page and within their correspondence, or at least this is what players expect from a top notch Sports Book like Pinnacle.

TOW will meet Pinnacle's top management this coming week in Curacao and will further report about our findings and Pinnacle's replies.

</TD></TR></TBODY></TABLE>​
</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE>
 
Slash

Slash

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Joined
Nov 21, 2003
Messages
1,261
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He should just tell them to disable his option to do btb's or internal account transfers... then he won't be charged any fees anymore.
 

TheNuts

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Dec 29, 2004
Messages
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Yes of course, got that email from them about that a week or so ago.


Does anyone know whether after disabling transfers, what happens if you try and send a sportsbook transfer from some other book to Pinnacle, will they actually decline it, or will you start getting charged again?
 
Slash

Slash

New member
Joined
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Messages
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virchis said:
Yes of course, got that email from them about that a week or so ago.


Does anyone know whether after disabling transfers, what happens if you try and send a sportsbook transfer from some other book to Pinnacle, will they actually decline it, or will you start getting charged again?
Click to expand...
I think they will decline it.
 
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