<TABLE cellSpacing=0 cellPadding=0 border=0><TBODY><TR><TH align=left VALGIN="TOP">1/18/2005 Update on Pinnacle's deposit fees</TH></TR><TR><TD align=left VALGIN="TOP">Reporting live from Curacao, Netherland Antilles. Further to our initial findings we have received confirmation from Pinnacle that deposit fees are charged to players who choose to utilize ATA ( account to account ) and BTB ( book to book )facilities to fund their accounts. Pinnacle admits that some accounts have been applied these fees by mistake. They also inform that applied fees may not be offset retroactively. We advise Pinnacle's players to check their account history log to verify if they are being charged by mistake. Players who should find discrepancies in their logs are invited to contact Pinnacle's Customer Service via email to have their profile rectified.</TD></TR></TBODY></TABLE>
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FWIW:I would advise anyone who may have been charged for Neteller deposits and have not used book to book or account to account services at Pinacle that you may have been charged in error. Just contact Pinnacle CSD by E-mail explain and ask for a rebate .
wil.
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FWIW:I would advise anyone who may have been charged for Neteller deposits and have not used book to book or account to account services at Pinacle that you may have been charged in error. Just contact Pinnacle CSD by E-mail explain and ask for a rebate .
wil.
Stop trying to diss Pinnacle.
Why don't you email them first before coming here to ***** about it? The same thing happened to me, I was charged the deposit fee, I emailed them and told them to lock my book to book transfer fee and they refunded the deposit charge.
Man, just send them an email before coming on here to make such a big stink about it.
Why don't you email them first before coming here to ***** about it? The same thing happened to me, I was charged the deposit fee, I emailed them and told them to lock my book to book transfer fee and they refunded the deposit charge.
Man, just send them an email before coming on here to make such a big stink about it.
Problem was resolved with pinnacle. seems they made an error. BUT, the fact remains that they did charge me a percentage fee based on something completely illogical. They admitted this, and refunded the fee. No, I don't think I need to apologize because a so-called top notch book should be able to regulate themselves in such a way to prevent these "errors". Judging by the experiences of TOW, Baus, and potentially others, they should make their policies regarding these matters more clear.
