A little issue with MVP sportsbook

It's not a huge deal in my life but I just thought I would share the info.

Last week I get a call from an MVP sales rep saying I'd get a 15% bonus if I deposit before the Super Bowl. Later I send an e-mail to confirm - no response. (MVP and sister book V-Wager are notoriously bad replying to e-mail - both get F's at SBR's e-mail response ratings, for what that's worth.)

Well they had an NBA line I wanted on Sunday so I figured, why not get 15% added to my bet? I phone and get the verbal confirmation of the 15% bonus. 2 minutes later, I make a $500 deposit. They flatly refuse to give me a bonus.

The reason they cite is that I am restricted due to having taken past payouts. I agree 100% that I have taken past payouts. I have no problem with a make-up policy. My feeling is, That's perfectly fine - so don't phone me up with an offer, and don't later confirm it (and also you should answer e-mail).

For me to say, "Therefore don't ever trust these guys," may be going a bit overboard. There is a bit of confusion there. The one woman said no one would have phoned me with that offer but, "I'm not calling you a liar." Hmmmmm. Also, when I brought up their poor e-mail response record, she said something along the lines of, "Do you know how much e-mail we get?" That's another very bizarre thing to say IMO.

"No more than any other internet sportsbook, I wouldn't think."

I truly believe that even if they had given me an e-mail confirmation, they would still be renegging though. The vibe I got was that they were very committed to renegging no matter what.

So, I dunno, this may be relevant to some people here. It's something to be aware of I guess.

Groucho, just give them a call but talk to the manager/supervisor. I'm sure if you explain them your situation they will accomodate you.

MVP would be a better book if they would read your critique and correct the issues you raised. Good post.

I'm guessing your last transaction was a withdrawal. If you, say, withdrew $1000 a month ago, your not going to get a bonus for re-depositing $500 of it.

I wish all post-up bonuses were done away with and only given as Loyalty awards. I am sorry for your problems with MVP though.

Best of luck

Thank you general. This really is a minor situation to me. I'm really just posting for the sake of others for whom this might be a big deal and giving a heads-up about what to beware of.



Groucho, just give them a call but talk to the manager/supervisor. I'm sure if you explain them your situation they will accomodate you.

No sir. That was exactly my approach. First they wouldn't put me through to a supervisor - and I didn't get a return call. And then I called back today and I'm not convinced the person I ended up speaking to really was a supervisor, but that's who they gave me so what else can I do?



I'm guessing your last transaction was a withdrawal. If you, say, withdrew $1000 a month ago, your not going to get a bonus for re-depositing $500 of it.

My last transfer most definitely was a withdrawal. I believe I addressed that in my original post. They contacted me offering the bonus - then later confirmed it - with full access to my account history. Sometimes books have WELCOME BACK promotions and waive the make-up and that's what I figured was going on here. I feel they must have been somewhat aware of my payout history because their normal bonus in flashing lights on their homepage is 20%. If I had no make-up, I could have gotten that any day of the week.

No this came across as some kind of PLEASE COME BACK thing (followed by a big hairy reneg.)

Got the same call, except that it was from Players. I explained that I had just completely withdrawn my balance a couple of weeks before. (Lowering my exposure at the end of football). She said that the bonus was still good.