My "offshore only" Credit/Debit Card has been hit...........HELP!

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"Calling All The Shots"
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I won't name out The SportsBook at this time to "Expose" them, but if they don't help me & take care of me, I will!
First off, let me say, I have a credit/debit card for my personal account that I only use to make deposits into my offshore account.
My wife & I have a credit/debit card for our joint account that we use for our household purchases.

Here's what happened..........
Today, I recieved a letter from my bank saying that I had a bad check clear the bank. I thought to myself, "No Way!" So I called & spoke to a lady there & asked her what had happened. She said that a check had cleared & that I didn't have funds to cover it. I told her that there was no way that could have happened, because I only use that account for 1 thing on-line w/ my debit card & I write checks out of that account for gas. She told me that she was seeing where I was using the card at 2 different places on-line. She asked me if I knew what I-FUND was & I said yes, that's the on-line thing that I was talking about. I asked what the other thing was that she was seeing, and she told me....Oceanic Digital Jams Kingston 5, and it was coming up as Jamacia. I told here that I had never heard of it. She told me that it had been used several times! And here's what has occurred.

My debit card was used several times at that OCEANIC JAMS, each purchase was for $19.78
7 different transfers had to be made from my savings to cover insufficient funds..............$18.50 Fee for each transfer.
My savings account got wiped out & there was nothing left.
Then a check came through for $41.61 that couldn't be covered, so there was an insufficient funds fee of $30.
The place I wrote the check charges a $50 returned check fee & I will never be able to write a check there again.
I still have outstanding checks that haven't cleared my account, and I can't transfer $$ out of my joint acct. that I have w/ my wife.

Quite simply I have one hell of a problem. And I'm unsure of what to do.
I've been w/ the same book for over 7 years now. Something similar to this happened about 3 years ago & I contacted The SportsBook & they told me that their system had been "hacked" & someone had gotten several hundred of their customers account #'s. It took them quite awhile, but they did cover my bank expenses then, but never gave me a penny extra for my trouble or headaches & I actually asked for alittle extra, b/c I had to miss work & make several trips to the bank, but they refused. This is a very respected Book based in Costa Rica & have been around along time. I see other posters mention their name quite often in the forums, saying they are fast to put up lines & have some of the best lines out there, b/c they always have lines on everything!
I'm just quite upset right now & not sure what I need to do, but I'm going to take action. I e-mailed customer service about 7 hours ago, but haven't heard back from them.
This is just going to end up costing me several hundred $$$, possible into the thousands according to how many checks clear before I can get some $$$ in that account to cover them!
Someone there.....an OffShore employee or maybe another hacker has my account # & there is no telling what's going to end up happening. My Debit card has never been used anywhere else. I don't even carry the card. It stays @ home in my desk drawer.

MODERATORS........FELLOW POSTERS
---PLEASE REPLY w/ HELP---


Thank You......MR. NEWLYWED
 

Rx God
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That sucks ! Book sounds like it it might be CRIS, I'm probably wrong. Biggest error you made is getting married, you will regret that !, in time. Ask yourself how many of your friends are truly happy in their marriages !

If you want to get really " barreled in" ,have a child or three !
 

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Newlywed....did you report it to your bank and have them CLOSE the card...it acts like a credit card so if its fraud you should not be libal for any fraud purchases...close it out immediately 7 X 19.78 and & X 18.50 is $267.86 so your saying that is how much was your savings account that got wiped out??? I do not so how you can be responsible call your bank and claim fraud so they can investigate the errounous charges ...thats what I would do


If your not writing those checks how can you be responsible for the funds??? have it closed...
 

Member
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Would you mind posting what book it is...? or at at least give us some hint so that we could be aware and watch our own checking and debit card accounts.

Dr.
 

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Dante said:
Newlywed....did you report it to your bank and have them CLOSE the card...it acts like a credit card so if its fraud you should not be libal for any fraud purchases...close it out immediately 7 X 19.78 and & X 18.50 is $267.86 so your saying that is how much was your savings account that got wiped out??? I do not so how you can be responsible call your bank and claim fraud so they can investigate the errounous charges ...thats what I would do


If your not writing those checks how can you be responsible for the funds??? have it closed...

I think this is good advice.
It doesn't really matter WHICH book it was . Any book could have a bad apple (employee) that does s##t!
Damn Scart stuff--Hope you get it straight.
 

Banned
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YOU need to name the book HERE now, cause if anyone else does the same as you and I'm sure many do, they need to know if they were hacked into also with this same book. If you don't name this book and others get f ucked like you did then that sux cause you have a chance to save some posters some money!!
 

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JimFiestSux said:
YOU need to name the book HERE now, cause if anyone else does the same as you and I'm sure many do, they need to know if they were hacked into also with this same book. If you don't name this book and others get f ucked like you did then that sux cause you have a chance to save some posters some money!!



I think the guy is just venting his frustration, which anyone would feel.
 

Rx God
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Wait until the Honeymoon's over ! He started rough !, if true !
 

"Calling All The Shots"
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Fraud Update................

The book e-mailed me back & asked me to call them. So after calling the bank & "Closing the Debit Card" I called the book's manager. They told me that an employee had used 3 customer accounts to make purchases on some cell phone website. They wanted to know how many transactions against my card were made & the dates they cleared. They told me that they had narrowed it down to a handful of employees & they would get the one responsible. I asked, "Look what about me?" "I have been a customer for over 7 years now, and I have to go to the bank & it's just been a pain in the ass." The bank said that I would have to fill out some papers saying that it was FRAUD & they would cover all charges that had occurred. I still say The Book owes me something to atleast put my trust back in them. Noone has named them in this post...not CRIS, not 5-DIMES....and it's not advertised on this site. But it is popular..........very popular. Alot of people use it. I still think they owe me, regardless of whether or not the bamk covers the charges.
And yes, my savings(that savings) didn't have much in it at all. We have a joint account & a savings...you know "The married life."
Yes Dante, your figures, are very on-target....not counting the "bounced check." Still looking for your suggestions. I've just been on top of my head the last 2 days, b/c when someone steals your Identity, it tends to worry the hell out of you! One thing that was said...by the sportsbook manager was, "Please don't talk about this or make our Book have a bad name to your friends or online. We don't want that, b/c of one unfaithful employee."

Mods..................should I name the book?
I don't want to hurt the book, but they have hurt me!
I do care about fellow poster's $$.


Thanks Again, MR. NEWLYWED
 

Self appointed RX World Champion Handicapper
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my first thought was olympic , then i thought bet jamaica but they havent been around 7 years i dont think..
 

Official Rx music critic and beer snob
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They would really have to make it worth your while to keep playing there. I agree, ther should give you $500 or so to stay there, besides your fees. If they don't, they could lose many customers because of the bad publicity.
 

rock n' roll king
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Olympic uses Ifund when I have used credit card there before but he said Costa Rica. Also I agree where charges were made at a Jamaica site I would suspect them 1st. This happened to me in the past for a small charge but I never could track down who had hacked my account.I strongly suspect it was a sportsbook though not Olympic I'm sure.
 

Simply the best
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I don't think the book should be trashed because of a couple of douch-bag low level employees.
 

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truthteller,

If it is First Fidelity, I'd like to know cause I'd pull out in a NY minute. But they offer alot of different wagers and played by many here. I'M SURE IT'S NOT FF.
 

rock n' roll king
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Kiss1 said:
I don't think the book should be trashed because of a couple of douch-bag low level employees.
I agree. I think this could happen at just about any sportsbook. If it were Olympic, I'd still say they are one of the very best.
 

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