First Fidelity has been my No. 1 out since Nov. of 2000. Junk mail complaint is indeed warranted. They have been accused of cold-calling by a lot of posters out here, but I have never once had such a problem. Perhaps because I'm always active.
Not a single complaint. Never a problem with customer service, payouts, ect. More than anything, I stick with them for the dime baseball lines. They aren't the quickest to post lines, but in terms of reliability, I honestly believe they are one of the best shops out there.