http://www.onlinecasinonews.com/ocnv2_1/article/article.asp?id=7755
To help online gambling firms operate in a socially responsible manner and protect themselves from ‘have-a-go’ underage gamblers, 192.com Business Services has launched 192 SafeBet, a voice-based identity checking solution for the remote gaming industry.
By recording gamblers’ unique audio ‘voice-prints’, 192 SafeBet provides betting companies with the assurance that they know exactly who they are dealing with. It not only provides a useful identity confirmation tool for future betting transactions, but also creates an effective audit trail. It therefore allows online gambling providers to prove that they have taken adequate steps to ensure that their customers are over the age of 18 and, as such, fulfill their requirements for socially responsible gaming as laid out in the UK Gambling Bill.
The solution works by instigating an automatic call-back facility when a new user registers their details online and each time they log on to place a bet. The customer is then asked to confirm their age and identity. If the customer does not respond, the registration and transaction fail, and the user is unable to proceed. As well as providing an audio audit trail of the customer verifying their identity verbally, the resulting ‘voice-print’ recording can also be stored and used to confirm identity in future transactions. The ‘voice-print’ is matched to a customer’s unique PIN number, provided online during the web session, and both can be checked as and when the service provider deems necessary, or if an anomaly occurs in a transaction.
“An underage gambler is no more likely to dare to leave a voice print when they place a bet online than they would be to walk in to a betting shop on the high street,” said Keith Marsden, managing director at 192.com Business Services.
“Since the boom in online and mobile gaming, underage gambling has become a real concern,” Marsden continued. “However, businesses are often the forgotten victims of this phenomenon as they bear the costs of disclaimed gambling losses, so not only is 192 SafeBet a reassurance for society, it’s insurance for the bookies too.”
192 SafeBet can also query against 192.com Business Services’ databases during the same web transaction and checks users’ information against a number of information sources including the Electoral Roll, Companies House and the BT Contact Directory Enquiries database. The unique customer PIN can therefore be tied to a number of individual unique data characteristics as well as the ‘voice-print’ of the gambler.
To help online gambling firms operate in a socially responsible manner and protect themselves from ‘have-a-go’ underage gamblers, 192.com Business Services has launched 192 SafeBet, a voice-based identity checking solution for the remote gaming industry.
By recording gamblers’ unique audio ‘voice-prints’, 192 SafeBet provides betting companies with the assurance that they know exactly who they are dealing with. It not only provides a useful identity confirmation tool for future betting transactions, but also creates an effective audit trail. It therefore allows online gambling providers to prove that they have taken adequate steps to ensure that their customers are over the age of 18 and, as such, fulfill their requirements for socially responsible gaming as laid out in the UK Gambling Bill.
The solution works by instigating an automatic call-back facility when a new user registers their details online and each time they log on to place a bet. The customer is then asked to confirm their age and identity. If the customer does not respond, the registration and transaction fail, and the user is unable to proceed. As well as providing an audio audit trail of the customer verifying their identity verbally, the resulting ‘voice-print’ recording can also be stored and used to confirm identity in future transactions. The ‘voice-print’ is matched to a customer’s unique PIN number, provided online during the web session, and both can be checked as and when the service provider deems necessary, or if an anomaly occurs in a transaction.
“An underage gambler is no more likely to dare to leave a voice print when they place a bet online than they would be to walk in to a betting shop on the high street,” said Keith Marsden, managing director at 192.com Business Services.
“Since the boom in online and mobile gaming, underage gambling has become a real concern,” Marsden continued. “However, businesses are often the forgotten victims of this phenomenon as they bear the costs of disclaimed gambling losses, so not only is 192 SafeBet a reassurance for society, it’s insurance for the bookies too.”
192 SafeBet can also query against 192.com Business Services’ databases during the same web transaction and checks users’ information against a number of information sources including the Electoral Roll, Companies House and the BT Contact Directory Enquiries database. The unique customer PIN can therefore be tied to a number of individual unique data characteristics as well as the ‘voice-print’ of the gambler.
