Be cautious when using WAGERWEB casino!!

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I was playing Roulette today out of bordem and I had $284 disappear without explanation. They are trying to find out what happened but it's been hours and no luck so far.

I was playing $5 a hand and decided to play it all. I made a $284 dollar bet and clicked "Spin" The wheel didn't move and I got a message saying "Can't Bet" so I went back to the casino lobby and the $284 was gone. I checked the Roulette history and saw there was no record of the spin.

Just a waring to anybody with money there to NOT play Roulette for a while....lol
 

International Playa
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$284 on one spin of an online roulette wheel......i thought i had a problem.....
 

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Just asked for a update and was told....


"Sir,

The technicians are still working on finding the play where those funds were lost.

As soon as I have an answer for you I will e-mail you back.

Thank you for your patience."

Monica
Customer Service



We'll see what happens :103631605
 

hacheman@therx.com
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Doesn't sound good.......

The response you get may be that the wager did indeed go through, but the system froze up at the time. I've had this problem a few times in the past at online casinos when I used to play them. In my opinion your money should be refunded regardless. You never saw the play in action, how are you to know what the true results were? (No offense to Wagerweb, I like their book)

Best incident with an online casino that worked out with me was at Carib. I had like $250 on one hand of blackjack, and had something like 19. I accidentally hit hit and lost! I called Carib and explained to them what happened, and they said that they understand anyone familiar with blackjack would not hit with a 19, and refunded my bet. Very class act, because I had the same thing happen with another one (lots of the hit/hold buttons are different on these things) and they refused to do so, saying "but you did hit"...........
 

AK

The Bonus Man King
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Apr 21, 2000
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I done the same at Carib and they refunded the bet.

$284 on one spin of an online roulette wheel......i thought i had a problem.....

LMFAO!! Excellent stuff
 

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Jun 20, 2000
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sherman said:
$284 on one spin of an online roulette wheel......i thought i had a problem.....
YIKES BM...thats alot to bet at a online casino...good luck getting it back ...if there is no record of the spin they should give it back to ya
 

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