Go to the ATM and money doesn't come out???

Well this happen to me early May for $200 and it's been like hell trying to get it back (which it shouldn't have to) despite listening to the morons at Etrade telling me how to dispute the transaction and blah, blah (I have a debit card attached to my brokerage acct. ) The ATM owner states that the money has been sent back to my account as of May 19th using my ATM card information to send back so they state their out of the mix. Etrade keeps dragging me along with excuse after excuse after their promise to resolve 5 days then 7 days then you get the idea. Learning important lesson with this situation which I thought is easy to resolve. Never handle banking at a distance (online or otherwise). Also close my Etrade account after this is resolved. Etrade claims that it was sent back but they don't know where to?? Ok it takes you 1 month to find a $200 transaction where the other bank give you the destination info I think if this happen at my local bank, it would have been resolved (in person). Any suggestions on what to do???

WOW that sucks go2guy I have never heard of that happening.. good luck Sir

in these kind of messes.....the best part is to make sure you have evidence to show to the next person in the chain of idiocy......I mean ...command

"The ATM owner states that the money has been sent back to my account as of May 19th using my ATM card information to send back so they state their out of the mix."

Ask them to provide you with a printed statement or at the very least a confirmation number. Then you call the next person and say "on this date such amount was ssent back , this is the paper/confirmation number.........where is it?"

wolfie_cr said:

in these kind of messes.....the best part is to make sure you have evidence to show to the next person in the chain of idiocy......I mean ...command

"The ATM owner states that the money has been sent back to my account as of May 19th using my ATM card information to send back so they state their out of the mix."

Ask them to provide you with a printed statement or at the very least a confirmation number. Then you call the next person and say "on this date such amount was ssent back , this is the paper/confirmation number.........where is it?"

Click to expand...

Those phuckers wouldn't give me the info states only will give that information to my bank :monsters-

thats a problem I guess.......

how about the name and phone number of the person who claims that your money was sent? then you can tell the other end "this person such and such claims that on date 'x' the money was sent so where is it!" or "this person claims they will only give you this info to you , I want you to make a conference call to this person so we can all 3 hear that they say that they sent it"

this actually happened to me about an hour ago...tried 3 times, but apparently the machine was out of order.

Happen to me.

No fun at all but I was a dumb ass I was leaving on Vaction and thought I put the wrong pin in so I did it again and got me for $200 twice. Out the money for over 3 months. Not that it was much but I still needed to goto another ATM and get $200.00 pocket cash for my trip. they have to audit the machine and then they acted like I was trying to cheat them because I said it happened 2x. Well got the money back and then found out the bastards charged me the fee twice also for money I never got out of machine. neither bank would refund the $4.00 so I just gave up. I feel your pain. Only thing worst than ATM ripping you off is if your cell phone breaks on a bussiness trip thats another thread.