Here is the story:
I have an account with MVPsportsbook.com (sister to V-wager). They send me an email today offering me a 100% bonus if I deposit $200.
So I send $200, and call and ask for the bonus and the guy there tells me they won't give to me. I ask why and he says "There are restrictions on bonuses. You need to read the restrictions". He goes on to tell me that they ask all customers to call in and confirm if they are entitled to the bonus...something that is not written in their restrictions contained in the email.
Then I ask for them to refund my money to Neteller and they say they will send me only $192. I don't think I should pay the fees to have my money sent back to me when they are the ones who sent out false offers.
What do you make of this situation? Is it my fault I deposited $200 without calling first? Or should they honor their email?
These are the restrictions:
* Restrictions Apply. Participants will NOT be able to combine this offer with any others. Participants may only have ONE ACCOUNT. Participants only qualify for the Pre-Season 100% Bonus ONCE PER HOUSEHOLD, this is a one-time offer. Any deposit over $200 will get 10% on the additional funds, up to $3000. For instance, if you deposit $300 you would get $200 on the first $200 deposited and $10 on the additional $100 deposited for a total bonus of $210. All normal bonus policies and procedures will apply, however you will have to roll your deposit amount, bonus amount, and fee amount over six-times in the sportsbook, racebook, casino and poker room, AND actively play for 60-days prior to any withdrawal. If you withdraw any amount at all prior to meeting BOTH requirements, you will lose your bonuses, your fees, and all winnings before any payout is processed AND you will pay all transfer costs involved with your payout. No other deposit method, except the ones detailed above, will be accepted for this promotion.
this promotion.
What does everyone thingk of this ?
I have an account with MVPsportsbook.com (sister to V-wager). They send me an email today offering me a 100% bonus if I deposit $200.
So I send $200, and call and ask for the bonus and the guy there tells me they won't give to me. I ask why and he says "There are restrictions on bonuses. You need to read the restrictions". He goes on to tell me that they ask all customers to call in and confirm if they are entitled to the bonus...something that is not written in their restrictions contained in the email.
Then I ask for them to refund my money to Neteller and they say they will send me only $192. I don't think I should pay the fees to have my money sent back to me when they are the ones who sent out false offers.
What do you make of this situation? Is it my fault I deposited $200 without calling first? Or should they honor their email?
These are the restrictions:
* Restrictions Apply. Participants will NOT be able to combine this offer with any others. Participants may only have ONE ACCOUNT. Participants only qualify for the Pre-Season 100% Bonus ONCE PER HOUSEHOLD, this is a one-time offer. Any deposit over $200 will get 10% on the additional funds, up to $3000. For instance, if you deposit $300 you would get $200 on the first $200 deposited and $10 on the additional $100 deposited for a total bonus of $210. All normal bonus policies and procedures will apply, however you will have to roll your deposit amount, bonus amount, and fee amount over six-times in the sportsbook, racebook, casino and poker room, AND actively play for 60-days prior to any withdrawal. If you withdraw any amount at all prior to meeting BOTH requirements, you will lose your bonuses, your fees, and all winnings before any payout is processed AND you will pay all transfer costs involved with your payout. No other deposit method, except the ones detailed above, will be accepted for this promotion.
this promotion.
What does everyone thingk of this ?
