Back in Nov. 2004 I was in the hospital almost dead.I had about 60 grand in my Betus account. I had about a 15% chance of living and realizing this I didnt want my $ in the account to go to waste. I called Betus and spoke to Robert Eddy who advised me to have my fiance fax a letter written by me stating that I wanted her to have access to my account and any funds in it, in the case of my death. I wrote this letter, put my acct. #, signed it, and followed all of Roberts instructions to the tee. My fiance sent it and I told her to call and ask Robert if it arrived and was satisfactory. He told her yes and all was fine. After I pulled through the illness, I called Betus and asked if they received the letter, and I was told yes but I didnt sign it. I had saved a copy and it was indeed signed. When I confronted Robert with this, he said that the signature was scribble. Since Betus had a copy of my D.L., they knew it matched. Betus was caught in a lie and obviously had no intentions of paying my fiance had I died. I dont think it would be a stretch to say that Betus was hoping that I died so they would not have to pay out the 60 grand.
Before I had gone to the hospital, I had put in a 6 team open teaser for 7 grand. The payout being 49 grand. I had 2 winners prior to going to the hospital with 4 open spots. I was told that I had until the end of the season to close this bet. Once out of the hospital, I got a call from Betus to tell me that they were now giving me just 2 more weeks to complete this teaser. There were still 6 weeks left in the season. I had just had 4 open heart surgeries so I really didnt give a shit about money or in the mood to argue with them about Betus changing the rules on me. I nailed 2 more spots and had 2 left when they call again and say that they want me to fill the spots that weekend. They were trying to rush me and clearly changing what I was originally told and later told. I hit it anyways with my last pick being New England -1 against the Ravens.
I now wanted nothing to do with them and they knew it. I called to take my money out after meeting all rollover requirements with ease. I was given a 4.5 rollover. At this time I was told that they might change my rollover because I was not a recreational player. Keep in mind that I had made 6-8 large deposits over the last 6-9 months and had always bet the same(big).
I am now being told that I need to rollover my $ 10 times or lose my 7000$ bonus. When I ask why they tell me that I had an account at Omni and therefore should not have received a bonus. Again, I had made 3-4 deposits at Betus and Omni both, with bonuses, and was told nothing as I lost. I also let them know that when I switched to Betus,using the same name, I told the customer service guy that I was also at Omni and want to make sure this is ok. He checks with his supervisor (he says) and gives me the ok. "we are under separate ownership" he asys. I tell him I dont want any problems with the bonus if I win and he again tells me that its fine, dont worry. As long as I meet the 4.5 rollover. He insists that we are being recorded just in case.
Thinking that I have no recourse, I agree to the 10 time rollover, not wanting to lose my 7000$ bonus. After meeting the 10times and losing about 40-50 grand, I again ask for my $. Robert now tells me that they are taking my bonus anyways. Robert says,"why should we give it to you? youre never gonna play here anyways." I tell Robert that Im gonna call OSGA. He says go ahead. Jim from osga sends Betus an email and 5 minutes later Robert calls to say Betus will pay me as long as I retract anything I posted about the situation. Since I had no knowledge of the forums I had nothing to retract.
What blew me away the most was Robert saying "why should we pay you? youre never gonna play here again." No shit Robert. And I didnt know that when I signed up with Betus/Omni I was agreeing to spending the rest of my life with them. What a joke.
I know a lot of you are going to say here we go again. I seek nothing from this except to get the word out about this place. This happened right before I was referred to Royal. Not a good year.
Before I had gone to the hospital, I had put in a 6 team open teaser for 7 grand. The payout being 49 grand. I had 2 winners prior to going to the hospital with 4 open spots. I was told that I had until the end of the season to close this bet. Once out of the hospital, I got a call from Betus to tell me that they were now giving me just 2 more weeks to complete this teaser. There were still 6 weeks left in the season. I had just had 4 open heart surgeries so I really didnt give a shit about money or in the mood to argue with them about Betus changing the rules on me. I nailed 2 more spots and had 2 left when they call again and say that they want me to fill the spots that weekend. They were trying to rush me and clearly changing what I was originally told and later told. I hit it anyways with my last pick being New England -1 against the Ravens.
I now wanted nothing to do with them and they knew it. I called to take my money out after meeting all rollover requirements with ease. I was given a 4.5 rollover. At this time I was told that they might change my rollover because I was not a recreational player. Keep in mind that I had made 6-8 large deposits over the last 6-9 months and had always bet the same(big).
I am now being told that I need to rollover my $ 10 times or lose my 7000$ bonus. When I ask why they tell me that I had an account at Omni and therefore should not have received a bonus. Again, I had made 3-4 deposits at Betus and Omni both, with bonuses, and was told nothing as I lost. I also let them know that when I switched to Betus,using the same name, I told the customer service guy that I was also at Omni and want to make sure this is ok. He checks with his supervisor (he says) and gives me the ok. "we are under separate ownership" he asys. I tell him I dont want any problems with the bonus if I win and he again tells me that its fine, dont worry. As long as I meet the 4.5 rollover. He insists that we are being recorded just in case.
Thinking that I have no recourse, I agree to the 10 time rollover, not wanting to lose my 7000$ bonus. After meeting the 10times and losing about 40-50 grand, I again ask for my $. Robert now tells me that they are taking my bonus anyways. Robert says,"why should we give it to you? youre never gonna play here anyways." I tell Robert that Im gonna call OSGA. He says go ahead. Jim from osga sends Betus an email and 5 minutes later Robert calls to say Betus will pay me as long as I retract anything I posted about the situation. Since I had no knowledge of the forums I had nothing to retract.
What blew me away the most was Robert saying "why should we pay you? youre never gonna play here again." No shit Robert. And I didnt know that when I signed up with Betus/Omni I was agreeing to spending the rest of my life with them. What a joke.
I know a lot of you are going to say here we go again. I seek nothing from this except to get the word out about this place. This happened right before I was referred to Royal. Not a good year.