I like Bet365 but there customer service sometimes.....

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"I like ketchup. It's like tomato wine."
Joined
Sep 20, 2004
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I've been playing poker for 3 hours. I have 132 raked hands. The smallest game I played in was 50c/$1.00. I tried to join a tourney and it keeps telling me I don't qualify which is impossible. I just need 100 raked hands at 25c or more.

I called to ask what the problem is and the girl is clueless. I've explained it 5 times and she keeps saying I don't qualify. "What's on the front page doesn't match up with what I actually did." She's telling me I had 0 raked hands for 3 hours.

Why can't they get people who understand what's going on?
 

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Sep 21, 2003
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Im not suprised....

Bet365usa is simply a 'SKIN' for PRIMA poker......

the staff at the call centre for B365, I am not suprised, may not know much bout it yet as this is a new arrangment (if I am not mistaken) for B365.
 

"I like ketchup. It's like tomato wine."
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Sep 20, 2004
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Great system they have.


I'm watching my raked hands go up and I haven't played in about 45 minutes. Up to 69 now. LOL
 

Active member
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Oct 20, 1999
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Think SS hit it on the head, many of their MANY clerks are not up to date yet exactly on the poker side of BET365.

Gotta love those accents though! :103631605
 

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