I cant believe I let myself get pissed off about this book twice in the last month. I received the promotional email about the 25% and free $100 wager on new deposits and reactivations. After hearing some good comments, I decided to give them another shot.
I chatted with Cust Rep #1 and asked about current bonus, neteller fees, rollover, withdrawal, etc. The bonus is still going on. I admit, I made a mistake by not asking if I still qualify for bonus. I thought since I have not played in a month and I received the email, it was a given.
When I deposit $300, bonus does not automatically come up (same as last time). Shitty software does not put it in there-you have to call or chat. When I start live chat with Cust Rep #2, he tells me I do not apply bc I do not meet Reactivation requirements. I ask them what they are and where they are defined on website. He tells me you have to be inactive for 3 months and that is why they like you to call before you deposit. I asked where it says to call before I deposit in email or website. No answer to this one.
So I dont get the bonus and request a withdrawal. Of course, I have to call and cant do it on the website (we all love calling and talking to these ppl). He tells me I will have to pay $15 for neteller fees. I ask him the $ has been there for 10 minutes and he should at least wave the fees. Nope.
I HATE MILLENIUM AND THEIR SHITTY SOFTWARE!
I chatted with Cust Rep #1 and asked about current bonus, neteller fees, rollover, withdrawal, etc. The bonus is still going on. I admit, I made a mistake by not asking if I still qualify for bonus. I thought since I have not played in a month and I received the email, it was a given.
When I deposit $300, bonus does not automatically come up (same as last time). Shitty software does not put it in there-you have to call or chat. When I start live chat with Cust Rep #2, he tells me I do not apply bc I do not meet Reactivation requirements. I ask them what they are and where they are defined on website. He tells me you have to be inactive for 3 months and that is why they like you to call before you deposit. I asked where it says to call before I deposit in email or website. No answer to this one.
So I dont get the bonus and request a withdrawal. Of course, I have to call and cant do it on the website (we all love calling and talking to these ppl). He tells me I will have to pay $15 for neteller fees. I ask him the $ has been there for 10 minutes and he should at least wave the fees. Nope.
I HATE MILLENIUM AND THEIR SHITTY SOFTWARE!
