Oops Casino Make Big Error---

5teamparlay · Nov 22, 2005

<CENTER><TABLE cellSpacing=0 cellPadding=0 width="100%" border=0><TBODY><TR><TD>Gambling News </TD></TR></TBODY></TABLE></CENTER>

</TD></TR><TR><TD vAlign=top><TABLE width="100%" valign="top"><TBODY><TR><TD>Oops! Casino Coupons Give Patrons $525 For Betting
Nov 21, 2005
</TD></TR><TR><TD>

About 11,000 patrons of Harrah's Joliet Casino got a big surprise in the mail - a coupon for $525 in wagering. Perhaps most surprised were casino officials. The casino's direct marketing vendor mistakenly made the coupons for an amount much higher than the usual $15 to $20, the casino said.

The company will honor the coupons, which were sent out last week, said Harrah's Illinois regional president Joe Domenico. The announcement came after the Illinois Gaming Board was deluged by complaints from people who said they were told by casino workers the coupons were no good, said gaming board spokesman Gene O'Shea.

"There were a lot of customers who went to Harrah's expecting to be paid," O'Shea said. "There were a lot of angry patrons." The casino, owned by Las Vegas-based Harrah's Entertainment Inc., has not said how much money it could lose from the coupon error. The coupons' total value is about $5.8 million.

ANYONE GET ONE OF THESE COUPONS??
</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE>

5teamparlay · Nov 22, 2005

<CENTER><TABLE cellSpacing=0 cellPadding=0 width="100%" border=0><TBODY><TR><TD>Gambling News </TD></TR></TBODY></TABLE></CENTER>

</TD></TR><TR><TD vAlign=top><TABLE width="100%" valign="top"><TBODY><TR><TD>Jackpot! 1,000 Joliet Casino Patrons Sent $525 Cash Coupons In Error
Nov 19, 2005
</TD></TR><TR><TD>

Going to the casino is all about luck, but hundreds of people on the mailing list for Harrah's Joliet casino got luckier than most when they were sent -- by accident -- coupons redeemable for $525 in cash. On Wednesday, the casino mailed more than 1,000 coupons to customers through a third-party vendor.

But instead of the usual $15 and $20 coupons regular patrons such as Lora Duncan, of Wilmington, are used to, single coupons good for $525 were sent out. "There was an error with the vendor we use for our direct marketing program," the casino's vice president of marketing, Doug Lima, said. "We were learning of this error the same time many of our guests did." Friday, Harrah's said it would honor the faulty coupons that were mailed out.

"At Harrah's, we place the utmost value in the loyalty of our guests, and the trust they've placed in us," Illinois regional president Joe Domenico said in a statement. But that decision came hours after Duncan on Friday morning tried to redeem the coupon she received, said her husband, John Duncan. "My mother-in-law [who also received a coupon] went to the casino and collected her cash, but when my wife went, they confiscated the ticket and said they didn't have to honor it," John Duncan said.

"She left there crying." John Duncan said he contacted the casino, only to be told a second time the coupon was no good. When told about Harrah's change of heart, John Duncan said, "I have to see it first. If that's true, I'll have a different stance than the one I do now."

ALL THE REASON TO GET THOSE PLAYER CARDS.

</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE>

WeakTight · Nov 22, 2005

Heh, I never got the card because I didn't want them mailing a bunch of shit to my house. I like to think of this as cosmic justice for charging $5 admission to a casino.

5teamparlay · Nov 22, 2005

I need about 50 of those coupons to break even lifetime just at that HARRAHS. Gary Loveman finally gets it handed to him.

DrunkenHorseplayer · Nov 22, 2005

$5 admission? You can't be serious.

viking611 · Nov 22, 2005

this sucks as I used to get mail from them quite often...guarantee I got one of these vouchers except I moved about a year and a half ago so whoever is living in my old place will get it!