I'm sure Cris is a top-notch book. I'm not sure I've ever seen a negative post about them before, which is why I added them to my list.
After receiving the error message on the cashier site, I phoned customer service. Even though I had funds in my account, I was going to add several hundred dollars, as there are several college bb games I like tonight, in addition to Penn State. The customer service rep I spoke to was UNBELIEVABLY rude and unprofessional. I guess I shouldn't let that bother me, it never really has in the past (and I've dealt with some doozies at First Fidelity, ect)...however, with the morning I've had, I did let it get to me and instead of depositing funds, I just requested a payout for most of the small amount I had in my account. That request didn't seem to go over very well, but oh well, what can ya do.
In any event, perhaps I'll be convinced to go back to Cris in the future, but for now I'll pass. With Olympic, Pinnacle, BetJamaica and First Fidelity (a good out during baseball season), I'm content. Reuped with Oly a few minutes ago, and a very pleasant-sounding woman handled the request like a professional.
Thanks for the feedback, Fishhead