I transferred some money out of my NETeller account and onto their debit card. I went to the store to buy some food and get the balance out in cash. When I went to check out, it said it wasn't authorized! I tried a lower amount and it wouldn't take it. Finally I just tried it for the amount purchased, and it was still denied. Boy was I steaming! Luckily I had money out in the car to make the purchase.
Driving home I tried to think if I didn't hit the "confirm" button to make the transfer. I definately remember hitting it. Went to the puter when I got home, and there was the money in my account still. I did another transfer to my debit card, and went to bed figuring I'd take the money out in the morning.
This morning I got up and when I got to the NETeller page, it showed two debit card transfers that were DENIED!!! I couldn't figure that one out since there was money obviously in the account!!! How could they deny a transfer. I checked the expiration date on the debit card and it is for 5/06. Finally I got ion touch with them by Live Chat. They told me that their debit card server was down and MIGHT be up later today! Is that BS or what. It's really super that they are sitting there with my money when I need it in my pocket! I never even thought to look to see if the transaction was denied. I thought that if you had money there it was a given!
Driving home I tried to think if I didn't hit the "confirm" button to make the transfer. I definately remember hitting it. Went to the puter when I got home, and there was the money in my account still. I did another transfer to my debit card, and went to bed figuring I'd take the money out in the morning.
This morning I got up and when I got to the NETeller page, it showed two debit card transfers that were DENIED!!! I couldn't figure that one out since there was money obviously in the account!!! How could they deny a transfer. I checked the expiration date on the debit card and it is for 5/06. Finally I got ion touch with them by Live Chat. They told me that their debit card server was down and MIGHT be up later today! Is that BS or what. It's really super that they are sitting there with my money when I need it in my pocket! I never even thought to look to see if the transaction was denied. I thought that if you had money there it was a given!