Neteller email

TescoVee · Feb 19, 2006

I received an email from Neteller randomly today. It just stated my password as if I had forgetten it. I immediately logged on and everything was in tact. Was wondering if anyone else got that and if there is any need for concern?

of course i changed my password right away.

trytrytry · Feb 19, 2006

That Is Really Strange....you Did The Right Thing.

james369 · Feb 19, 2006

something like this

[FONT=Verdana, Tahoma, Arial, sans serif]NETELLER[/FONT]
<HR style="PADDING-RIGHT: 0px; PADDING-LEFT: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px" color=#666666 noShade SIZE=1>[FONT=Verdana, Tahoma, Arial, sans serif]James, here is a password reminder for your NETELLER account:

Your password is:-----------[/FONT]
[FONT=Verdana, Tahoma, Arial, sans serif]If you are experiencing any problems with completing your registration open our help center page

NETELLER Customer Service
support@neteller.com [/FONT]
i got the same email

TescoVee · Feb 19, 2006

james369 said:
something like this

[FONT=Verdana, Tahoma, Arial, sans serif]NETELLER[/FONT]

<HR style="PADDING-RIGHT: 0px; PADDING-LEFT: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px" color=#666666 noShade SIZE=1>[FONT=Verdana, Tahoma, Arial, sans serif]James, here is a password reminder for your NETELLER account:

Your password is:-----------[/FONT]
[FONT=Verdana, Tahoma, Arial, sans serif]If you are experiencing any problems with completing your registration open our help center page

NETELLER Customer Service
support@neteller.com [/FONT]
i got the same email

yes it was that. and after i changed my password, they sent a confirmation email which had their mast head up top. somethng the random email did not.

TTinCO · Feb 19, 2006

Wow-spooky. You defintitely did the right thing.

Did they happen to send you a reply to my 3 emails from 7-10 days ago? They sure didn't send them to me.

scarab · Feb 19, 2006

did you contact neteller to ask them what was going on ?

GrandMasterB · Feb 19, 2006

I got it, too. I also have a new pw now.

TTinCO · Feb 19, 2006

I don't like it....just changed mine.

Woody0 · Feb 19, 2006

NETeller has a feature labelled "forgot your password". This takes you to a page where you enter your email address. I imagine their security will send only your password and only to the email address you have on file.

Since email is not secure you correctly changed your password immediately.

It would also be appropriate to contact NETeller and report the incident to security since they would at least log the IP address of the session requesting your password.

Whatever you do, don't click on the random "phishing" email which could well not originate at NETeller as described above.

This could be fallout from the Pinnacle experience guys.

scarab · Feb 19, 2006

what was the pinnacle experience ?

bucsfan67 · Feb 19, 2006

i have sent an email to my contact at neteller....I will have some info to report when i get home tomorrow...i will find out if this is legite, etc...

scarab · Feb 19, 2006

thks bucsfan67

TTinCO · Feb 19, 2006

scarab said:
what was the pinnacle experience ?

They had an issue with an ex-employee who may or may not have had access to account passwords. They forced everyone to change theirs.

TescoVee · Feb 19, 2006

just got off the phone with Netellers Security. spoke to a guy named Chris. he said its nothing to be worried about that the system just sent them out randomly.

hmmmmmmm

scarab · Feb 19, 2006

thks had to change my password never knew why until now

TomorrowsNewspaper · Feb 19, 2006

I called too. they said something about a new email server that automatically sent these letters out.

Time to change some passwords

Tulsa · Feb 20, 2006

Just saw this thread...

I got the same email. This is actually (probably) good news for us.

I called a couple of hours ago... I was really bothered that someone had been trying to log into my account.

They said it was some server 'maintenance,' 'update,' or somesuch. I changed my password.

I didn't feel better until I saw this thread. This means it was a broad stroke of bad management and no one trying our actual accounts (probably....I hope.) I feel better, anyway. tulsa

AlwaysKeen · Feb 20, 2006

scary stuff...haven't yet received this email but will check out my account...

Whoson1st · Feb 20, 2006

Tesco Vee said:
just got off the phone with Netellers Security. spoke to a guy named Chris. he said its nothing to be worried about that the system just sent them out randomly.

hmmmmmmm

"randomly"
That's very troubling. I was considering changing my Internet Service Provider, which would automatically change my email address. Then what? :icon_conf

Dante · Feb 20, 2006

Whoson1st said:
"randomly"
That's very troubling. I was considering changing my Internet Service Provider, which would automatically change my email address. Then what?

WHO, hope you are doing well sir... do not worry man or freak out

...you can log into your neteller and change your personal info..just change your email address :icon_conf