I woke up this morning really early, so I decided to check on some college basketball lines. I decided to bet the over in the Temple/George Washington game. The best line I could find was 128 at CRIS, so I deposited what I had in Neteller.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-comfficeffice" /><o></o>
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The money didn't show up in my CRIS account. Neteller transfers usually show up instantly. I checked my Neteller account, it showed up as debited. I logged out of my CRIS account, logged back in, still not there. I used live help, but the first guy disappeared. I described my problem to the second guy, he said he couldn't help me until his manager got in in an hour. I told him I wanted to bet that number (since the line looked like it would move). I got him to put a note on my account that I wanted that line.<o></o>
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I waited a little over an hour, talked to another live help rep, and he got the money to show up, but now the line was at 129. I called in to explain my problem and place the bet at the number I wanted, and I was told that the best they can give me is over 128.5, and if I want my money back I either have to pay the $15 fee or wait until tomorrow.<o></o>
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I finally decided to just bet it at 128.5. All told I was only betting $139, it's not like I was trying to take a shot or something. I'm very disappointed with the customer service at CRIS, and I will look to use other outs in the future whenever possible. I'm sure the game will now land on 128 and I'll get screwed twice.
<o></o>
The money didn't show up in my CRIS account. Neteller transfers usually show up instantly. I checked my Neteller account, it showed up as debited. I logged out of my CRIS account, logged back in, still not there. I used live help, but the first guy disappeared. I described my problem to the second guy, he said he couldn't help me until his manager got in in an hour. I told him I wanted to bet that number (since the line looked like it would move). I got him to put a note on my account that I wanted that line.<o></o>
<o></o>
I waited a little over an hour, talked to another live help rep, and he got the money to show up, but now the line was at 129. I called in to explain my problem and place the bet at the number I wanted, and I was told that the best they can give me is over 128.5, and if I want my money back I either have to pay the $15 fee or wait until tomorrow.<o></o>
<o></o>
I finally decided to just bet it at 128.5. All told I was only betting $139, it's not like I was trying to take a shot or something. I'm very disappointed with the customer service at CRIS, and I will look to use other outs in the future whenever possible. I'm sure the game will now land on 128 and I'll get screwed twice.