OT- Customer Service-Indians

primetime21+ · Mar 23, 2006

Anyone else's stomach drop when they call customer service and hear someone with an Indian sounding voice on the other end? I swear to god, none of them have EVER helped me solve a problem. As soon as i am directed to someone who speaks english, problem solved.

Labeeb · Mar 23, 2006

So what are these Indians speaking, Hindi? No wonder you've never gotten any help from them.

primetime21+ · Mar 23, 2006

SkinsRaj28 · Mar 23, 2006

You're talking to the wrong ones then, my experiences have been just fine.

primetime21+ · Mar 23, 2006

apparently i have, i have dealt with dell, party poker and delta the last few days and each one was less helpful than the next. Maybe if i changed my name to raj i would get more help.

lander · Mar 23, 2006

It's hit or miss. Most of the outsourced CS reps are adequette, but every once in a while I get some guy that doesn't speak understandable English. NOTHING, I mean NOTHING, pisses me off more than having to go on hold, get stuck with some guy that I can't understand and having to recall and get put back on hold.

Understand your point PT.

scarab · Mar 24, 2006

i just had the same nightmare with dell...on the phone for 45 min...i think i talked to half of India.....after that experience i will never buy a dell computer again. i know everbody is the same but I hate having to put up with poor service