Journeyman said:This is probably another one of those cases where they keep billing you til you cancel...the same thing happened to me on MLB .com, billing me after the season ended!
College Fan said:CSTV continued billing me for a subscription to watch some college football games live online. They continued billing for 3 months AFTER I cancelled the subscription. And I cancelled it 3 times!!!
So watch out...
My remedy -- I went to the CSTV website and got numberous e-mail addresses listed on their website (Marketing, Sales, Communications, Technology, etc., etc.). Then I went to the 'About Us' section, and got everyone's name (CEO, COO, Founder, President, Vice President, etc., etc.) in Management and sent an e-mail to them as well. By the time I was finished, I sent a harsh e-mail to approximately 30 people at CSTV (including executives). And only 1 e-mail was bounced, so I know they received it. Needless to say, I received a response within an hour from sending that e-mail.
College Fan said:CSTV continued billing me for a subscription to watch some college football games live online. They continued billing for 3 months AFTER I cancelled the subscription. And I cancelled it 3 times!!!
So watch out...
My remedy -- I went to the CSTV website and got numberous e-mail addresses listed on their website (Marketing, Sales, Communications, Technology, etc., etc.). Then I went to the 'About Us' section, and got everyone's name (CEO, COO, Founder, President, Vice President, etc., etc.) in Management and sent an e-mail to them as well. By the time I was finished, I sent a harsh e-mail to approximately 30 people at CSTV (including executives). And only 1 e-mail was bounced, so I know they received it. Needless to say, I received a response within an hour from sending that e-mail.