hollywood is telling customers they are still the same and owned by same people!

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having a chat with customer service on the problems Im having getting into Hollywood horse racing book

the guy says this


Alan: I am not sure I understand - Hollywood is still owned by the same people

:monsters- :monsters- :monsters-
 

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then this

Alan: Sportingbet are merely assisting with customer support and internal database management
 

And if the Road Warrior says it, it must be true..
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Wow...i Guess He Didnt Get The Memo...lol
 

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xxxx: who owns hollywood?
Alan: I do not know who owns Hollywood - I do not have that information availible. Sportingbet do customer service for many online sites and I am not sure who indeed owns Hollywood.
 

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Official

Hollywood Sportsbook International has been Acquired

By HollywoodSportsbook.com Posted: 2006/05/09


Hollywood Sportsbook International is a leading online sportsbook and casino operator based in San Jose, Costa Rica which has been sold in an undisclosed all cash transaction. As of Wednesday morning, Hollywood Sportsbook will now be operated by Sportingbet utilizing their state of the art technology and excellent customer care as a white label site.

The business is mainly conducted through the internet and will be integrated into the existing Sportingbet infrastructure in Costa Rica and Antigua. The acquisition also brings additional marketing expertise and enhanced channels for the market. Hollywood is a well-positioned business in the growing online gambling market.

Eduardo Guillen, President of Hollywood Sportsbook, said “This is an exceptional step in the right direction for Hollywood Sportsbook, allowing us to maximize our marketing efforts by leveraging the strong infrastructure of Sportingbet.”

This represents a unique opportunity to match the well recognized and branded name of Hollywood with the expanding product base of Sportingbet. Hollywood’s online sportsbook and casino products will be complemented by the Sportingbet offering of horse racing, in running wagering, poker, and the newly upgraded casino product.

Hollywood’s existing customer incentive offerings will be maintained to the extent that the integration process permits. Additional customer bonuses that Hollywood will now be able to offer include a casino rebate program, a horse betting rebate program, -105 juice on Fridays, enhanced parlay and teaser odds, and a Million Dollar Poker Free Roll tournament in conjunction with Paradise Poker.

Any customer inquiries should be addressed to Victor at 1.800.220.0002.
 

For G-Baby
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Wil, does BJ still work there? I thought I read somewhere that he's leaving...?
 

For G-Baby
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OK, so is there anyone specifically that we should be dealing with that you recommend?
 

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wilheim said:
BJ will not be working at Hollywood any longer.




wil.


do you know where bj will be working ???, i wonder if he will still post here
 

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Fwiw

Personally I would give them at least a day to get the transition handled and would not get to excited if a CSD live chat session gets something incorrect regarding the actual ownership.

Hollywood is definitely sold to Sportingbet. I very much hope the transition goes smoothly and everyone who has an existing balance at Hollywood has access to it ASAP.



wil..
 

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i dunno, but if someone does read the Rx, it doesnt make it sound like they were bought out, just upgraded...am i wrong? this is from an eamil i got today. so same addy? same ID number??

<TABLE cellSpacing=0 cellPadding=5 width=490 align=center border=0><TBODY><TR><TD>May 10, 2006

HollywoodSportsbook.com Has Been Upgraded.
Today launches a new era in the history of Hollywood Sportsbook. After celebrating nine years of secure and reliable sports wagering, Hollywood has made some big changes to the wagering platform.
We have added a Poker Room, enhanced our Sportsbook offerings, expanded our Horsebook with real time feeds and a rebate program, and upgraded our casino with new games and a higher payout.
We now process all Credit Cards and you should not see any more declines. There are no fees on any deposits and we have increased our deposit limits. We have also instituted a faster withdrawal policy.
We tried not to change the look of the site but rather focus on our back-end services. We have improved our casino games, adding more games and higher limits. We have added many more sportsbook bet types and made the sportsbook wagering interface easier to navigate. We added more tracks to the horsebook and put in place a rebate program. We improved our payment processing systems and added a high-end poker room.
What we have not changed is our excellent customer care and focus on you, the client. We are always available 24 hours, by telephone, Internet or Chat. We will respond to any email in less than one hour. If you have any issues, please call us at 800.220.0002 and feel free to ask for our customer relations manager, Victor.

</TD></TR><TR><TD vAlign=top bgColor=#efefef>Continued Great Promotions at Hollywood Sportsbook
  • <LI class=style1>5% Monthly Casino Rebate <LI class=style1>5% Reload Deposit Bonus <LI class=style1>10% Back on NFL Losses <LI class=style1>Overnight Lines <LI class=style1>15% Sign Up Deposit Bonus <LI class=style1>Free Weekly Contests for $25,000 in Cash Prizes
  • True Dime Line in Baseball & a 5 Inning Line
</TD></TR><TR><TD vAlign=top bgColor=#e1e1e1>New Ways to Win at Hollywood as of Today!!!
  • <LI class=style1>Lay -105 on All Games Every Friday & Increased Parlay Odds on Fridays <LI class=style1>Lay -105 on NBA Games every Monday <LI class=style1>3% Rebate on Every Horse Wager & More Tracks <LI class=style1>Million Dollar Free Roll in our new Poker Room. Over 10,000 other Players waiting right now. <LI class=style1>Get $25 in Free Cash simply for logging into the New Poker Room <LI class=style1>Expanded Offering of Casino Games, including Three Card Poker. Over 30 games that pay out in excess of 98.4%. <LI class=style1>There are Quick Play casino games, but if you download the full version of the Casino we will give you $30 free cash. <LI class=style1>Referral Bonus equivalent to 10% of any Friend’s deposit amount. <LI class=style1>Expanded Teaser Card from 8 Teams to 15 Teams & Increased 3 Team Teaser Payouts <LI class=style1>Expanded Parlay Card from 8 teams to 12 Teams with higher odds and a Maximum Winning Payout of $1,800 on a $1 bet. <LI class=style1>Many More Proposition Wagers, too many to list here, Login Today and see for yourself. <LI class=style1>MLB Slaughter Rule, No Hitter Rule & Cycle Hitter Rule – Login and Learn More
  • Poker, Casino, Horses & Sports, only One Account needed to Win Today!
</TD></TR></TBODY></TABLE>
 

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when will currert accounts work then

They should be working now.


Try placing the letters HSB in front of your account number if you can't login.



wil.
 

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