Neteller account closed -asking for a scanned ID

SHACK · Jul 5, 2006

I just sent these guys copies of a bank statement and my id about 5 months ago. Now they say they need an id or passport with my name and picture on it to be "scanned." They said they are updating their records, yada, yada, yada and that a fax isn't good enough any more. I've been with them 4 years. WTF. They have my social, drivers license, passport, bank statement, security question, password. I wonder when I am going to be safe. They say it's for my security. Ok, whatever. The only thing I'm concerned with on my security is you dipshits.

CarolinaKid · Jul 5, 2006

i have been dealing with nt for years no problem if you sent the id and no problem months ago why do you think it would be a problem now,i would say send it and move on.gl...ck

SHACK · Jul 5, 2006

I sent it over an hour ago and now I call back and no one is there in the department they say I need to speak with someone in. There's no problem, just inconvenience. They need the sun, now they need the moon. Just stupid and makes no sense.

sharky99 · Jul 6, 2006

Seems extreme, just give em the moon Shack.

xpanda · Jul 6, 2006

I've been using Neteller for the past three years and have never once had to send them ID. Strange.

Woody0 · Jul 6, 2006

The only id I ever sent was to confirm the test $ amount they put in my bank account. Otherwise they have my name, address, phone number, email and nothing else.

TrueAirgo · Jul 6, 2006

I think that in Shack's case it's more of a headache, not a problem.

Stocks · Jul 6, 2006

I've been using neteller for years and they've never mentioned anything about id to me. If your depositing and withdrawing money from you neteller account to your bank accout why would they need a picture id, I guess thats basicly the same as books wanting a picture id when you only withdraw and deposit by neteller.

Dante · Jul 6, 2006

xpanda said:
I've been using Neteller for the past three years and have never once had to send them ID. Strange.

same here ....I have been with neteller over 4 yrs and never ever the slightest issue never an ID or anything

and I know shack is a good guy im not sure why they are giving him a hassle....

shack you should email Colin@neteller.com he was the head ofsecurity not sure if he is still there but he had the power to help with problems as I recall

TwoCard · Jul 6, 2006

Do what they want and move on.
If you gamble there are not a lot of good competitors with Neteller.

Sportsrmylife · Jul 6, 2006

SHACK said:
I just sent these guys copies of a bank statement and my id about 5 months ago. Now they say they need an id or passport with my name and picture on it to be "scanned." They said they are updating their records, yada, yada, yada and that a fax isn't good enough any more. I've been with them 4 years. WTF. They have my social, drivers license, passport, bank statement, security question, password. I wonder when I am going to be safe. They say it's for my security. Ok, whatever. The only thing I'm concerned with on my security is you dipshits.

Are you making unusually large deposits often? Your account might of gotten flagged for money laundering. Just a thought that came across my head as I read your post.

SHACK · Jul 6, 2006

Thanks for your input guys. I was just giving everyone a heads up and wondering if anyone else had to do this. I sent them my id probably 5 months ago. They have all my info. Weird that they would ask that it be scanned and a fax that was good 5 months ago wasn't good enough now. I have large transactions going from my account, to sportsbooks, and EFT's to my bank account. I'm usually taking 50k out of my Pinnacle account each month or sending money to them if I'm losing. Then I send other books smaller amounts.
Neteller says it takes 24-48 hours to review my documents. Then they can reactivate my account. We are pushing 24 hours now, so I guess I will have to wait until tomorrow.

shipdapaper · Jul 6, 2006

SHACK said:
Thanks for your input guys. I was just giving everyone a heads up and wondering if anyone else had to do this. I sent them my id probably 5 months ago. They have all my info. Weird that they would ask that it be scanned and a fax that was good 5 months ago wasn't good enough now. I have large transactions going from my account, to sportsbooks, and EFT's to my bank account. I'm usually taking 50k out of my Pinnacle account each month or sending money to them if I'm losing. Then I send other books smaller amounts.
Neteller says it takes 24-48 hours to review my documents. Then they can reactivate my account. We are pushing 24 hours now, so I guess I will have to wait until tomorrow.

good luck man...im sure everything will workout as long as its all legit.

ship :103631605

SHACK · Jul 6, 2006

Ship and others. Thanks. I'm sure it will all work out, it's just a hassle. I've been with them since November 2002 and one would think they would of sent me an email or called me and said "can you please get us this info. in the next week or we will have to suspend your account until we get it." Not just coming with the hard close. It's absurd. They have probably made atleast 10k from the fees they have charged the books on all my transactions over the past 4 years.

ChuckSims · Jul 6, 2006

Never had to send ID to NT. Its apparent the large amounts of $ is the reason they want more info.

Woody0 · Jul 6, 2006

SHACK said:
I'm usually taking 50k out of my Pinnacle account each month

Wow, now I wish NETeller wanted my id! :money8: :money8:

viking611 · Jul 6, 2006

SHACK said:
Ship and others. Thanks. I'm sure it will all work out, it's just a hassle. I've been with them since November 2002 and one would think they would of sent me an email or called me and said "can you please get us this info. in the next week or we will have to suspend your account until we get it." Not just coming with the hard close. It's absurd. They have probably made atleast 10k from the fees they have charged the books on all my transactions over the past 4 years.

Had some problems with my account being suspended a couple months ago...agree it's not a problem...just a hassle to correct.

Brock Landers · Jul 6, 2006

viking611 said:
Had some problems with my account being suspended a couple months ago...agree it's not a problem...just a hassle to correct.

Why was yours suspended? What did you do to resolve it?

viking611 · Jul 6, 2006

Brock Landers said:
Why was yours suspended? What did you do to resolve it?

just had to call them up and speak with someone to get it resolved. I post from all over the US and had multiple IPs going....actually had to verify employment info

Dante · Jul 6, 2006

Quote:
<TABLE cellSpacing=0 cellPadding=6 width="100%" border=0><TBODY><TR><TD class=alt2 style="BORDER-RIGHT: 1px inset; BORDER-TOP: 1px inset; BORDER-LEFT: 1px inset; BORDER-BOTTOM: 1px inset" oclassName="alt2">Originally Posted by SHACK
I'm usually taking 50k out of my Pinnacle account each month
</TD></TR></TBODY></TABLE>

Woody0 said:
Wow, now I wish NETeller wanted my id! :money8: :money8:

WOW:monsters-

ope: :smoking:

Neteller account closed -asking for a scanned ID

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