09.12.2006 (04:49 PM CST)
SBR Bill Dozer reports: SportsInteraction receives further downgrade to C-. SBR has received a new batch of SIA slow-pay complaints. Three players report that they are waiting over 10 days for their withdrawal. Three others report payout delays now exceeding four days. Customer service is sending a standard email to those inquiring about the status of their payout:
"Dear Customer,
Thank you for contacting Sports Interaction!
We have received your inquiry and are assigning it to a representative."
SBR advises players to avoid SIA until it has addressed internal system errors that are having an adverse affect on all aspects of the operation.
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SBR Bill Dozer reports: SportsInteraction receives further downgrade to C-. SBR has received a new batch of SIA slow-pay complaints. Three players report that they are waiting over 10 days for their withdrawal. Three others report payout delays now exceeding four days. Customer service is sending a standard email to those inquiring about the status of their payout:
"Dear Customer,
Thank you for contacting Sports Interaction!
We have received your inquiry and are assigning it to a representative."
SBR advises players to avoid SIA until it has addressed internal system errors that are having an adverse affect on all aspects of the operation.
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REFERENCE NUMBER: LTK6308706741X Please use this ticket number in any correspondence with us.
SUBJECT: no subject
Dear valued Sports Interaction customer,
We apologize for the delay in our response as we were overwhelmed with emails and phone calls over the last few days.
Our party bet was opened to our clients and any clients who received a package in the mail were eligible, in the unfortunate some of our clients were not added to the promotion. We later corrected this issue and anyone that failed to make their picks, were again deemed eligible. Unfortunately this promotion has completed.
We apologize if you were not able to enter your picks.
If you had placed your picks and received your email confirmation, your 6 picks were entered on our system. Please note due to technical errors and website downtime you may have received the error that you were not eligible. Please disregard that notice as you have already received confirmation showing your entry.
We apologize for the inconvenience to all those who were not able to complete the web promotion, our promotional department are currently looking into this matter and will be in contact with all effected clients within the next few days.
All payouts for winning wagers will take place within a few days after the event has completed. Generally within 3-4 business days after all selections and wagering requirements are determined. We should have all winners paid out by Friday September 15th 2006.
If this matter has already been resolved via Live chat or over the phone, please disregard this email.
Please feel free to contact us if you have any additional questions.
Best regards,
Kyle
Sports Interaction Support Team
North America: 1-888-922-5575
International: +1-450-635-5575
http://www.sportsinteraction.com
Licensed and regulated in North America. Est. 1997
In case this email does not fully answer your question, or you would like to contact us for any reason, simply reply to this email. You can also get immediate assistance using our Chat support service at:
http://server.iad.liveperson.net/hc/?cmd=file&file=visitorWantsToChat&site=76168556&SESSIONVAR!Ticket=LTK6308706741X&SESSIONVAR!skill=Sportsbook
SUBJECT: no subject
Dear valued Sports Interaction customer,
We apologize for the delay in our response as we were overwhelmed with emails and phone calls over the last few days.
Our party bet was opened to our clients and any clients who received a package in the mail were eligible, in the unfortunate some of our clients were not added to the promotion. We later corrected this issue and anyone that failed to make their picks, were again deemed eligible. Unfortunately this promotion has completed.
We apologize if you were not able to enter your picks.
If you had placed your picks and received your email confirmation, your 6 picks were entered on our system. Please note due to technical errors and website downtime you may have received the error that you were not eligible. Please disregard that notice as you have already received confirmation showing your entry.
We apologize for the inconvenience to all those who were not able to complete the web promotion, our promotional department are currently looking into this matter and will be in contact with all effected clients within the next few days.
All payouts for winning wagers will take place within a few days after the event has completed. Generally within 3-4 business days after all selections and wagering requirements are determined. We should have all winners paid out by Friday September 15th 2006.
If this matter has already been resolved via Live chat or over the phone, please disregard this email.
Please feel free to contact us if you have any additional questions.
Best regards,
Kyle
Sports Interaction Support Team
North America: 1-888-922-5575
International: +1-450-635-5575
http://www.sportsinteraction.com
Licensed and regulated in North America. Est. 1997
In case this email does not fully answer your question, or you would like to contact us for any reason, simply reply to this email. You can also get immediate assistance using our Chat support service at:
http://server.iad.liveperson.net/hc/?cmd=file&file=visitorWantsToChat&site=76168556&SESSIONVAR!Ticket=LTK6308706741X&SESSIONVAR!skill=Sportsbook
still waiting....its been two days
my first deposit finally went through...and then my 20% bonus was finally added.
but the transaction to send money back to neteller that was sent in website error transaction is still lagging..
it seems everything should eventually be Ok...they are just extremely sloooooow
Max Value
my first deposit finally went through...and then my 20% bonus was finally added.
but the transaction to send money back to neteller that was sent in website error transaction is still lagging..
it seems everything should eventually be Ok...they are just extremely sloooooow
Max Value
