I wanted to ask them a question so I got on livechat, after 25 minutes they finally came on:
Jackie: Welcome to our live chat service. How may we help you?
***: Yes, I have a question I wanted to ask
Jackie: Before we proceed, may I ask your security question please? What is your favorite dessert?
***: ***** -Also I was wondering if I can change that sometime, its not really my favorite and I am not sure why I put that
Jackie: Yes, you can. In order to better assist you with your inquiry, we will need you to give us a call. Please contact our Customer Support toll free at 1-888-258-5859 (0 then 1) and we will be happy to assist you!
: You don't even know what I needed
: ?
Jackie: I can not assist you through Live Chat.
Jackie: Please call in for further assistance.
: why?
: You don't even know what I was asking?!
Jackie: Because I can not assist you through Live Chat.
Jackie: Please call in if you'd like further assistance.
Jackie: I can not assist you through Live Chat.
Help me with what? You don't even know what I wanted!
Jackie: If you want assistance, please CALL in.
Jackie: If there is nothing further, we can end this chat now.
: I DON'T understand, I just waited 20 minutes to ask a question and now you wont assist me when you don't even know what I wanted?
Jackie: Please call in you'd like further assistance.
Jackie: Good Bye.
Chat session has been terminated by the site operator.
:smoker2:
Jackie: Welcome to our live chat service. How may we help you?
***: Yes, I have a question I wanted to ask
Jackie: Before we proceed, may I ask your security question please? What is your favorite dessert?
***: ***** -Also I was wondering if I can change that sometime, its not really my favorite and I am not sure why I put that
Jackie: Yes, you can. In order to better assist you with your inquiry, we will need you to give us a call. Please contact our Customer Support toll free at 1-888-258-5859 (0 then 1) and we will be happy to assist you!
: You don't even know what I needed
: ?
Jackie: I can not assist you through Live Chat.
Jackie: Please call in for further assistance.
: why?
: You don't even know what I was asking?!
Jackie: Because I can not assist you through Live Chat.
Jackie: Please call in if you'd like further assistance.
Jackie: I can not assist you through Live Chat.
Help me with what? You don't even know what I wanted!
Jackie: If you want assistance, please CALL in.
Jackie: If there is nothing further, we can end this chat now.
: I DON'T understand, I just waited 20 minutes to ask a question and now you wont assist me when you don't even know what I wanted?
Jackie: Please call in you'd like further assistance.
Jackie: Good Bye.
:smoker2:
uppy:
