Apparently because they made my winning wagers tonight just "disappear."
I made four hockey wagers at the same time tonight, on the same ticket.
-Avalanche +202 Reg Time WIN
-Penguins +138 Reg Time PUSH
-Sharks -.5 +116 WIN
-Flames -.5 +124 LOSS
After about 2 hours I came back to the computer to see how I was doing. Noticed the Flames lost. Then I saw Colorado won so I look at my balance and notice it hasn't moved so I figured it hadn't been graded yet. Turns out, the play had just disappeared altogether. Not in pending wagers, not in graded, nowhere. Then I look at my pending wagers and notice my Sharks wager is mysteriously gone too (This game was about to start). Penquins were already a push too I believe but nowhere to be found
But, of course, my Flames wager was already graded as a LOSS.
I placed all the bets at the same time, confirmed them, then noted them in my wager tracking book. I have ticket numbers, dollar amounts, everything.
I KNOW I confirmed because they were all on the same ticket and I remember looking at the confirmed screen and writing them down.
I emailed Pinnacle as soon as I noticed and before the Sharks game started about what happened, gave them the ticket numbers and all. They email me back saying their records show ONLY the Flames -.5 bet, and of course its the only one that lost.
I never looked at my pending wagers after making the bets but I'm positive I made them. Also, I'm not sure whether the money I placed the bets with is gone or not, because I'm not sure what my balance was and I lost two other bets tonight too. Not really worried about it though because they were small amounts, but would like my winning wagers to be graded as winners.
Cheaters or a glitch?ucking:
I made four hockey wagers at the same time tonight, on the same ticket.
-Avalanche +202 Reg Time WIN
-Penguins +138 Reg Time PUSH
-Sharks -.5 +116 WIN
-Flames -.5 +124 LOSS
After about 2 hours I came back to the computer to see how I was doing. Noticed the Flames lost. Then I saw Colorado won so I look at my balance and notice it hasn't moved so I figured it hadn't been graded yet. Turns out, the play had just disappeared altogether. Not in pending wagers, not in graded, nowhere. Then I look at my pending wagers and notice my Sharks wager is mysteriously gone too (This game was about to start). Penquins were already a push too I believe but nowhere to be found
But, of course, my Flames wager was already graded as a LOSS.
I placed all the bets at the same time, confirmed them, then noted them in my wager tracking book. I have ticket numbers, dollar amounts, everything.
I KNOW I confirmed because they were all on the same ticket and I remember looking at the confirmed screen and writing them down.
I emailed Pinnacle as soon as I noticed and before the Sharks game started about what happened, gave them the ticket numbers and all. They email me back saying their records show ONLY the Flames -.5 bet, and of course its the only one that lost.
I never looked at my pending wagers after making the bets but I'm positive I made them. Also, I'm not sure whether the money I placed the bets with is gone or not, because I'm not sure what my balance was and I lost two other bets tonight too. Not really worried about it though because they were small amounts, but would like my winning wagers to be graded as winners.
Cheaters or a glitch?ucking: