Issue with Matchbook

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Aug 4, 2006
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My 2nd half Matchbook.com bets:
$50 Under 20.5
$50 Minn +0.5

2nd Score Minn 10 Detroit 10. Matchbook says I lost both bets so I IM their service specialists. "Tracy" explains that since games cannot land on .5 that my o/u bet was a push and my money will be refunded :ohno:. I politely disagree with her :nono5:. She then tells me that someone will email me in a few minutes....I am still waiting hours later. Has anyone experienced this at Matchbook in the past (or even today)?
SMS
 

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Sep 21, 2004
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I've never heard of matchbook misgrading a play, but if that's what you had, then you should be paid...
 

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Aug 13, 2006
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Matchbook has been accurate in grading all my wagers and they have been very accomodating in resolving any issues.I'm sure they'll correct this for you.
Please let us know how it turns out.
 

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Feb 3, 2006
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matchbook has treated me excellent and i have no doubt they will correct this situation for you. matchbook has even posted on here a few times to explain the situation.

i would be frustrated as well though based on "Tracy's" response to the wagers.

clark
 

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Posted in duplicate thread in NFL fiurm. wilheim..

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12-11-2006, 02:39 AM <!-- / status icon and date --> </td> <td class="thead" style="font-weight: normal;" align="right"> #7 <input name="plist[3545974]" id="plist_3545974" style="margin: 0px 0px 0px 5px; padding: 0px; vertical-align: middle;" value="0" onclick="inlineMod.toggle(this)" type="checkbox"> </td> </tr> <tr valign="top"> <td class="alt2" width="175"> SMSullivan <script type="text/javascript"> vbmenu_register("postmenu_3545974", true); </script>
RX Junior

Join Date: Aug 2006
Location: Los Angeles
Posts: 33


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Update....
<hr style="color: rgb(253, 222, 130);" size="1"> <!-- / icon and title --> <!-- message --> I never received an email but the two bets are now wins and are reflected in my balance. Alls well that ends well.
SMS
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